The team at Moving Feedback went undercover to ask the questions for you. Check out our Native Van Lines review to see if they’re the right choice for the job.
At Moving Feedback, we take our research seriously, and we wanted to give you the most accurate picture of Native Van Lines. So, we sent one of our researchers undercover to give them a call.
Our agent inquired about three different moves, taking careful notes on Native Van Line’s responsiveness, clarity, and professionalism to ensure a top-notch moving experience for you.
But if you’re curious to learn more about how Native Van Lines operates and what they’re all about, keep reading to the next section where we’ll give you an in-depth look into their background and approach.
In this article
Native Van Lines is a full-service moving company that boasts nationwide coverage. According to their website, they started off over a decade ago. Ever since then, they’ve been providing a whole variety of different moving services for their customers – over 250,000 to date.
Native Van Lines offers a wide range of moving services to their customers, including local and long-distance moving, storage, corporate moves, and more.
They have an entire network of experienced professionals who can help out with packing, loading, unloading, and unpacking. Native Van Lines also puts extra emphasis on solid customer service.
|Best Customer Reviews||Best for Long Distance||Best Overall||Most Affordable||Best For Local|
|20% Seasonal Discount||18% Flexibility Discount||15% Seniors & Military Discounts||15% Student Discount||Not Disclosed|
|$4980 - $7872 (Avg. 2-3 bedroom)||$2900-$6500 (Avg. 2-3 bedroom)||$2700-$6200 (Avg. 2-3 bedroom)||$2300-$5600 (Avg. 2-3 bedroom)||$4200 - $7150 (Avg. 2-3 bedroom)|
|Get a Quote||Get a Quote||Get a Quote||Get a Quote||Get a Quote|
|Read Review||Read Review||Read Review||Read Review||Read Review|
Local, long-distance, and corporate moving: Native Van Lines offers moving services for customers who are moving locally or long distance (over 100 miles, or across country). They also provide commercial moving services for businesses.
We called Native Van Lines about three long-distance moves, and our estimated costs ranged from approximately $4980.75 to $7872.50.
Keep in mind, the final cost of your move can vary based on factors such as distance, the size of the move, and additional services requested.
|Distance of Move||Size of Move||Cost|
|CA to TX||7000 lbs||$7872.50|
|CA to NY||3500 lbs||$4980.75|
|IL to TX||7000 lbs||$7206.50|
Our first trip was from California to Texas. We called Native Van Lines for a quote, explaining that we needed to move 7,000 pounds from the Golden State to the Lone Star State. They provided us with a quote of $7872.50.
Next up, we asked Native Van Lines to walk us through the cost of a 3,500-pound move from California to New York. We received a quote of $4980.75.
Finally, we asked Native Van Lines about the price of a 7,000-pound move from Illinois to Texas. Our quote came out to $7206.50.
We’re pleased to say Native Van Lines’ solid reputation is well-deserved. Our representative, Rachel, walked us through each of our moves without missing a beat. She helped us create a file and gave us the quotes we needed – no BS and no waiting around.
When we called Native Van Lines, we were pleasantly surprised to be connected with an actual moving agent almost immediately. without having to wait very long.
Although most moving companies use automated systems to handle callers, we appreciated the personal touch of being able to speak with a real representative right away.
Our Native Van Lines agent was Rachel. She was super pleasant and professional on the home and got right to work creating a file, taking down our contact info, and asking plenty of questions about our move.
Overall, Rachel was patient and thorough, and explained some important info about our move, too.
As an added bonus, Rachel actually took the time to explain some of the more technical aspects of the move, (such as how the weight of our items would be calculated), and she also provided some tips for preparing our items for the move. That kind of input is always helpful, and it really shows that a moving company cares.
Our agent walked us through a list of services that Native Van Lines offers, including packing and unpacking, transportation, and storage options. Rachel paid close attention to our questions and offered helpful suggestions for what services we’d need based on her experience.
Every move is different, so it’s great that Native Van Lines has an entire network of moving professionals who can make your move custom-tailored from the ground up. It takes a lot of stress out of a move if you know what you need, and you know what you’re getting.
According to our conversation with Rachel, Native Van Lines offers a variety of insurance coverage options for their customers, including the federally mandated minimum level of coverage.
Customers can also choose to purchase additional coverage for added protection during their move.
It’s worth noting that with Native Van Lines, you can also book 3rd party moving insurance (such as Baker Insurance, or through Movinginsurance.com) if you really need full coverage.
Just remember that if you want to qualify for full coverage insurance, most insurance providers require customers to pay for full packing services as well.
Native Van Lines offers several different discounts for their customers. Reserve your move far enough in advance? Discount. Flexible on the pickup or dropoff date?
Discount. Active or former military? Thanks for your service – here’s a discount. Native Van Lines has a whole range of discounts available, so make sure you ask your agent about what you may qualify for.
When we asked Native Van Lines about their delivery options, we got a general timeframe window of 2 to 21 days. Rachel emphasized the importance of keeping in touch with our agents throughout our moves so we could receive updates and stay informed about any changes or delays.
|Distance of Move||Size of Move||Delivery Window|
|CA to TX||7000 lbs||2 – 14 Days|
|CA to NY||3500 lbs||3 – 21 Days|
|IL to TX||7000 lbs||2 – 18 Days|
We didn’t stop at making a call. The research team at Moving Feedback dug through tons of online reviews to see what customers are saying about Native Van Lines.
“Marshall was incredibly patient with me and my wife. We changed plans several times and he was so helpful. The movers were early and came prepared with everything needed to pack the whole house. They worked very hard and fast. We were offered a month of free storage while we took a much needed vacation. Our items arrived in great condition. The only complaint I have is the delivery guys didnt have uniforms on but they were professional and everything went great!”
Becky G. Via BBB
“We used Native Van Lines assistance to move into our dream house without hassle. We appreciate the concern and care your team provided for our valuables.”
Donald Perez. Via Google Reviews
Yes, Native Van Lines may offer discounts depending on various factors such as the time of year, the distance of the move, and the services required. It’s best to check with the company directly to see if there are any current promotions or discounts available.
Every move is different. The time your move takes depends on several factors such as the distance between your old and new locations, the number of items being moved, and the specific services you request. Some small moves actually take more time, since moving companies will wait to bundle small moves together to avoid wasted truck space.
Like most other movers, Native Van Lines is busiest during the summer months. The beginning and end of each month can be a little busy, and pretty much any day people usually have off from school and work. It’s best to contact Native Van Lines directly to find out when you can schedule a move for minimal fuss (and minimal costs).
Yes, Native Van Lines offers insurance options to protect your belongings during the move. Moving companies are federally required to provide a minimum of $0.60 per pound of belongings damaged, lost, or destroyed, but in some cases, you can pay for full coverage. It’s important to discuss your specific needs and concerns with Native Van Lines to get the right level of coverage.
Native Van Lines subcontracts movers and other moving specialists to take care of their customers. However, Native Van Lines holds their associates to strict standards and screens out unsavory or sketchy movers in your area.
The movers in their network have to demonstrate that they put customers over profits, and it’s good peace of mind knowing Native Van Lines filters out the bad ones.
Based on our experience, we’re happy to say we highly recommend Native Van Lines for your moving needs. Our call with Rachel was professional, courteous, and efficient.
We enjoyed clear communication throughout the entire process, and we finished the call confident that our hypothetical moves would be well-handled.
With excellent customer service and a wide range of moving services, Native Van Lines is an excellent option if you’re looking to move locally or long distance. Give them a call to get started.
At Moving Feedback, we’re always on the lookout for the best moving companies to review and recommend to our readers.
Be sure to check back with us for more mover reviews and recommendations, and get the inside scoop on how to make moving day even easier.