ACME Relocation Review 2024

By: Harrison Gough Last Updated: Feb 29, 2024

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The Moving Feedback team went undercover to get the inside scoop on ACME Relocation. Read on to see what we learned.




ACME Relocation

  • Great discounts
  • Recognized brand
  • Wide range of services

Our Methodology

The Moving Feedback team did the heavy lifting so you won’t have to. We posed as potential customers and called ACME Relocation about three separate moves, taking notes on their customer service, their range of moving options, and their pricing info to bring you a detailed picture of what you can expect from their team.

If you’re in a hurry and you want to cut right to the chase, go ahead and skip to our pricing breakdown, and check out our experience with ACME Relocation. Otherwise, read on to learn a little more about ACME’s background and see how they operate.

About ACME Relocation

You’ve probably heard of them before: ACME Relocation is a pretty well-known name in the moving industry, and they have a nationwide reach.

They’re family-owned and have access to a broad network of vetted and verified moving teams. This means you can get a custom-tailored move that’s just right for what you need.

ACME doesn’t handle your move themselves. Instead, they subcontract moves to trusted NYC moving companies that are closest to you. Fortunately, ACME only works with the best in the business, and their subcontractors are held to high standards.

ACME will also be in charge of managing your entire move. Once you get a quote, their subcontractor won’t surprise you with a totally different estimate on moving day.

  • Vetted and verified movers: ACME Relocation has a whole network of skilled and professional movers. They’ll manage the movers, and your movers will manage the shipping and hauling.
  • Broad range of services: From packing to hauling, ACME covers a wide spectrum of moving services. They cater to various requirements, and depending on your needs they’ll find the best team for the job.
  • Transparent pricing: ACME provides binding, not-to-exceed quotes for your move. This means you won’t pay any more than the price you’ve been quoted (unless you add a surprise piano or something on moving day).
  • Impressive discounts: Moving can be pricey, but ACME offers some discounts. We were offered $500 for trying to do multiple moves at once, and another $500 if we booked immediately - which, admittedly, is more of a sales tactic than anything else.
  • Timeliness: While we were only able to secure moving windows for our moves (rather than exact moving dates) these windows were a lot shorter than we’ve seen for other movers. A California to New York move in 10 days is pretty quick.
  • Steep summer prices: Much like pretty much every other moving company, booking a summer move with ACME is going to cost you extra. We recommend shooting for a mid-week, mid-month move, far away from summer and other holidays.
  • Too sales-y: We get it. Movers want to rope in customers. But there’s a right way and a wrong way to go about it. The right way involves being informative, polite, and courteous. The wrong way involves being aggressive and pushy. Guess which one we dealt with.

How Does ACME Relocation Compare to Our Best Movers?

4.4 4.9 4.7 4.4 4.1
Best Teams Best Overall Best for Long Distance Best Customer Reviews Most Affordable
20% Military Discounts 15% Seniors & Military Discounts 18% Flexibility Discount 20% Seasonal Discount 15% Student Discount
$3050-$6093 (Avg. 2-3 bedroom) $4,861 - $7,763 (Avg. 2-3 bedroom) $2900-$6500 (Avg. 2-3 bedroom) $2850-$6350 (Avg. 2-3 bedroom) $4200 - $7150 (Avg. 2-3 bedroom)
Get a Quote Get a Quote Get a Quote Get a Quote Get a Quote
Read Review Read Review Read Review Read Review Read Review

Features and Services

  • Local and Long-Distance Moves: ACME Relocation accommodates both local moves (within 100 miles and within the same state), as well as long-distance moves (over 100 miles or across state lines). This gives them some solid flexibility.
  • Packing and Unpacking: ACME Relocations’ professional packing team can take the stress out of your move by helping with the boxing, but keep in mind they’ll need an exact inventory list so they know how many boxes to bring.
  • Specialized Item Handling: When it comes to delicate, bulky, or valuable items such as pianos, ACME Relocation has you covered. Their specialized handling techniques and equipment safeguard these items throughout the moving journey.
  • Storage Solutions: If you need a bit of extra flexibility, ACME provides a month of free storage for moves that are under 1000 cubic feet. Whether it’s to cover the gaps between moving dates or you just underestimated how much stuff you have, it’s definitely helpful.
  • Corporate Relocation: ACME Relocation extends their services to corporate clients, as well. Their movers are trained to handle business relocations while minimizing downtime.

How Much Does ACME Relocation Cost?

When we asked for quotes, we got a price window that ranged from $3050.77 to $6093.54. We called about three different moves, and got three different prices:

Distance of Move Size of Move Cost
CA to TX 7000 lbs $6,0093.00
CA to NY 3500 lbs $3,050.00
IL to TX 7000 lbs $5,515.00

Move 1: California to Texas

First, we were quoted $6093.54 for a 1000 cubic-foot move from California to Texas.

ACME Relocation - CA-TX

Move 2: California to New York

Next, we asked about a 500 cubic-foot move from California to New York, and got a quote for $3050.77.

ACME Relocation - CA-NY

Move 3: Illinois to Texas

Finally, we asked about a 1000 cubic-foot move from Illinois to Texas, and received a quote for $5515.52.

ACME Relocation - IL-TX

Our Experience with ACME Relocation

What can you expect from your call with ACME Relocation? We got in touch and took plenty of notes. Here’s how the whole thing went down…

Did We Have to Wait?

Like other moving companies, ACME has a phone menu to filter calls and send callers to the right department. Their robo-menu was pretty easy to use, and we got in touch with a real human in less than a minute.

When we called ACME, we were transferred to a department lead. He took down some basic information about our move, and then told us that a moving agent would be in touch with us sometime soon. While we didn’t have to wait on hold: instead, we had to wait about 40 minutes for a call back.

Who Helped Us Out?

When ACME gave us a call back, it was our moving agent, Chris, on the other end of the line. Unfortunately, he was a bit aggressive and assertive. We’re not sure if it was an off day for him, or maybe he was really desperate to make a sale. In any case, we’re not fans of any kind of high-pressure sales approach.

When Chris asked us questions, it felt like an interrogation. When he told us about our moving options, it felt like the negotiations had run away from us, and we were about to pay for something we hadn’t even agreed to yet. You ever walk into a car dealership and they skip straight to talking to you about the paperwork they need you to sign? It was kind of like that.

What Kind of Services Do They Provide?

ACME provides free storage for any move under 1000 cubic feet. Aside from that, they offer other goodies like boxing and packing. Unfortunately, if you want boxing, you’ll need to come up with an inventory list.

Chris wanted us to provide him with our own box count. When we told him we didn’t have a number, he finally caved and put us down for 50 boxes to start. However, we’d need to do another call to provide more information as we got closer to moving day.

What’s the Insurance Situation Like?

ACME Relocation provides the base amount of insurance coverage: $0.60 per pound of items lost, damaged, or destroyed. When we asked about additional insurance, Chris told us that ACME has multiple partners that provide moving insurance, including Baker.

If you’re planning a move, keep in mind that you may be able to get your move covered by your homeowners or renters insurance provider. Not all policies extend to moving day, but it can’t hurt to ask.

Were We Offered Any Discounts?

Once Chris realized we weren’t going to be pushed around, he changed his tune. He offered us $500 off for trying to organize multiple moves at once, and an additional $500 if we booked immediately. This immediate reservation discount was only good for 24 hours.

ACME also provides veteran discounts. Chris asked if any of us were in the military, and he also mentioned that he could get us another discount for flexibility, depending on what season we had in mind for our move. He did warn us that the summer months were pretty busy and would be more expensive.

What Were Their Delivery Options Like?

All told, our moves would take between 2 and 10 days. Our moves from California to Texas and Illinois to Texas would take between 2 and 5 to complete, while the move from California to New York would take between 2 and 10.

Move Weight Distance Duration
Los Angeles to Austin ~2,100 pounds (inventory list) 1,383 miles 10-20 Days
Los Angeles to New York City ~2,100 pounds (inventory list) 2,799 miles 10-20 Days
Chicago to Austin 3 Bedroom Home (Phone estimate) 1,120 miles 2-9 Days

ACME Relocation Around the Web

Don’t take our word for it – check out what customers are saying about Acme Relocation around the web:

“The pick up was the worst experience I ever had. The main person tried to ***** ** over and was very disrespectful. The drop off was very good The driver and his helper were very respectful and done a great job”

Dennis W. Via My BBB

“Everything went according to schedule and was done in a professional manner.”

Carole H. Via Angi

ACME Relocation FAQ

Does ACME Relocation offer discounts?

ACME Relocation offers discounts, but only on certain occasions or for specific circumstances. We were offered $1000 off, but that was $500 off for multiple moves and $500 off if we decided to book within 24 hours. There’s also a military discount.

How long will my move take?

We got moving windows that ranged from 2 to 10 days. However, the exact duration of your move will depend on how far you’re going and how much stuff you’re hauling.

When is ACME Relocation most busy?

Like other movers, ACME Relocation experiences peak demand during the summer months and around holidays. It’s a good idea to schedule your move well in advance if it falls within these high-demand periods.

Does ACME Relocation offer insurance?

ACME Relocation only offers basic insurance coverage for their moves: $0.60 per pound of items lost, damaged, or destroyed. Fortunately, ACME is partnered with moving insurance providers who can offer full-value coverage.

Does ACME Relocation subcontract movers?

ACME subcontracts movers, but they keep their network of carriers on a pretty tight leash. Subcontracting allows ACME to provide a wider variety of services, without increasing the price on your end. They also manage your whole move, and don’t pawn all the administrative stuff off onto whoever’s in charge of the actual lifting and hauling.

Our Recommendation

Would we recommend ACME Relocation? Yes and no. They have some excellent services, and they do have a solid reputation. Plus, they have some hefty discounts to make moving day easier. But if our experience is any indication, it can be a little tough dealing with the forwardness of their sales reps.

Remember: as a potential customer, you have the power when you’re dealing with a sales rep or moving agent. No matter how assertive they are, no matter how little you may know, you’re the one who decides whether to move forward or not. Don’t be afraid to stomp the brakes – and walk away if necessary.

Keep Up With Us

You made it to the end! Thanks for sticking with us. If you’re ready to get started with your move, don’t forget to check back in with the team at Moving Feedback for more tips, tricks, and insider info to make moving day even easier!