This business is eligible to be claimed by a local representative in addition to corporate.
Claim this business to view business statistics, receive messages from prospective customers, and respond to reviews.
I needed a moving service on pretty short notice, and I feel so lucky that ZeroMax Movers were available. The movers I got were communicative, polite, and efficient. It was my first time moving my household by myself and they made me feel very comfortable and taken care of.
The movers were extremely professional and helpful. The movers were hard working, friendly and efficient. The owner was nice enough to fit me in the day I called when the original company scheduled didn’t show up the previous day. I cannot speak highly enough about ZeroMax Movers. I would definitely recommend them.
Can I leave 10 stars? ZeroMax Movers crew came through for me last minute and provided terrific service. The gentlemen worked hard and were highly conscientious about our belongings. I would definitely use them again, no doubt!
Hands down the best moving company in NY! Let's face it no one likes moving or the process however having a moving company help can take a lot of stress off your shoulders or depending on the company you hire it can add more. If you don't want to add more stress than I highly recommend hiring ZeroMax Movers for several reasons. They are quick to respond and in emergency or last minute situations (like ours) willing to go above and beyond to work you into their schedule when you need them. They arrive on time and notify you they are on the way. They are affordable and honestly worth every penny. Not only is the company itself great but they have a great team of employees, from the people you speak with to schedule to the movers themselves. They are professional and polite, they make the process enjoyable just by being kind and sociable. They worked well with each other and efficiently and they took the time to make sure all my belongings were protected as if it was there own. They asked questions about certain items, listened to my concerns and gave me their professional options. They enjoy what they do and are very good at it, they weren't just there for the paycheck which showed in everything they did. I've never had such a wonderful experience with 2 movers as I did with them, they truly went above and beyond. I would recommend this company to anyone! It was an absolute pleasure to have you move my things.
After living in New York for the last decade, I've moved every year or two and tried many different moving companies. This was by far the worst moving company I've ever worked with. ZeroMax moving borders on a fraudulent business. For weeks we sent pictures, explained in detail the move, explained we needed a big truck, three movers and we were making two stops. We received a quote, we compared it with three other companies and it was the lowest, so we booked them. The day before the move I get a call and they ask for 100% of payment upfront, I should have realized this was the red flag of a scam. Day of the move, only two movers showed up at 11:30 am, proceeded to slowly load the truck with many cigarette breaks. Finally at 4pm EST we left the 700 square foot apt 1bedroom apt we were moving from, 4+ hours to just put the boxes and furniture in the truck. As we get to the second stop to pick up a few more things, I get a call from the Sales person sitting the office (Alex), who proceeds to explain why he wants to charge me for more things. Some, valid we had 10 more boxes than planned. They attempted to double charge us on many items, ask for more money for any excuse they could come up with. In the middle of the move he blackmails me for more money or won't finish the move, they do this after they have already driven away with all my stuff. I cave,and pay them because it's so late, getting dark and still have a whole "move in" to complete. We get to the house we are moving into and the mover says "I didn't know there were stairs". This time I get a call from a more junior sales person bc Alex went home, who tells me he wants more money for the stairs and admits they need three people and Alex didn't put the correct information in for the move. He tells me the guys won't unload the truck unless I let him charge my card for more. So again, I had to give them more money to complete the job It's now 7pm, and it becomes clear they can't do the job without a third person, so after spending thousands of dollars, I have to unload the truck and fill in as the third mover. The movers were great, it's hard hard work and they got screwed by sleazy sales people who sit in an office. The move final ends at 930pm. I gave the guys some sandwiches for dinner, a nice tip, thanked them for the work and they let me know this is very typical of their sales people in the office. A days later, we realize they didn't give us back my tools and the cord to our peloton was missing. We called and asked for it, we're told three different times they would come to bring it back but they never showed. Finally, over a week later, they brought back my tools and made no mention of the peloton cord which was clearly lost (and isn't cheap to replace. They took no responsibility and stopped responding to us. Zeromax moving is not flat rate, it isn't easy, it's barely a legitimate business. It's either incompetent amateurs or fraudulent blackmailers. Either way, there are so many high quality, fast, and efficient movers out there. There's no reason to add the stress of this company to the already stressful "Moving Day". Good luck in your move! Avoid this company at all cost. If you have a similar experience, do the write thing and warn others about Zeromax.
A good move can easily go bad without a solid game plan. Exceptional planning is all about a commitment to communication and an obsession over details. At ZeroMax Moving, our customers receive a dedicated move coordination team that is responsible for planning all aspects of their move from start to finish. Many horror stories of problem moves revolve around inaccurate estimating.
ZeroMax Moving performs detailed consultations in a home or business that are designed to uncover all relevant information about a move and identify potential problem. Result: A move with no surprises and accurate results. Detailed Planning- A good mover can easily go bad without a solid game plan. Exceptional planning is all about a commitment to communication and an obsession over details. At Zeromax Moving, our customers receive a dedicated move coordination team that is responsible for planning all aspects of their move from start to finish. We provide you with boxes, bubble wraps and tape.