Missing cartons. Damaged furtiture. All 3 guys wanted a tip. Having a hard time submitting a claim. Do not recommend.
I recently worked with Sprinter Lines and had a terrible experience. My Chanel handbag was stolen by Sprinter Van Lines!!! Everything arrived, besides that expensive product. Please be aware of the dishonest service before booking. I hired American Van Lines, and then I was told that Springer Van Lines will be in charge of my move a week before the proposed pickup date. I had packing and unpacking service with them. During the packing service, I left my apartment and let two movers pack after they told me it would be easier for them to move around if I wasn't home. They quoted me about 2 weeks to move cross country, gave multiple incorrect arrival dates, and eventually took 4 entire weeks. After I unpacked everything in my new home in Cali, I realized that a dust bag that was holding the Chanel bag was open and empty.. apparently the handbag was gone... I eventually contacted American van lines, they informed me the mover described I made them aware of an expansive bag and he advised me to take the bag with me. But that conversation DID NOT happen... it was a very disappointing and frustrating moving experience with both American Van lines and Sprinter Van lines. At the end both companies took a very little accountabilities. I would suggest not to spend your money on such a sketchy service.
What an incredible company! Everyone at Sprinter van lines is professional and amazing. They came out beforehand and gave a fair quote. They called the day before and confirmed their arrival time. The day of the move was smooth and went off without any issues. The guys were fun to work with and I would highly recommend Sprinter van lines.
Excellent customer service and the sweetest sales department ever. This was my easiest and most stress-free move ever. I relocate due to my husband's position in Microsoft and for now on we agreed to only use this company. Call them and find out for yourselves!
They did a really good job handling my items and I was impressed. Overall, it was an excellent experience with Sprinter van lines. They made a tense moment for me very comfortable. I already recommended them to family and friends.
I feel compelled to leave this review. I’ve been swindled by so many companies in the past and I felt the need to let everyone know how amazing this last move was. Sprinter is by far the best company that has relocated me and my family. Super sweet, super professional. They treated me like a human being and was upfront and honest with me from the start! I sent photos of furniture and they went over every piece of furniture including boxes with me. They were patient and the process was so easy. I recommend contacting them if you’re looking for a moving service! Thank you, Sprinter Van Lines!
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