14 Reviews for Mirit Great American Inc

beccabru789

DO NOT USE THESE MOVERS, I HAD THE WORST EXPERIENCE I COULD'VE EVER ASKED FOR.

1/ 5

DO NOT USE THESE MOVERS, I HAD THE WORST EXPERIENCE I COULD’VE EVER ASKED FOR. This moving company is a SCAM, do not use them. Great American Van Lines was contracted by Sawgrass Moving (another scam) to move my items, however they hired Boost Express Van Lines which was yet another awful moving company. I spoke with multiple men at this company and no one could even tell me where my items were through the process of my move. They told me my items had arrive in Los Angeles, but they were actually still in Louisiana, they told me my items were in Colorado, but they were in Montana, this happened constantly… My move was supposed to take two weeks max and took over two months. When my items arrived nearly everything was broken, scratched, or destroyed, and some items have been lost forever. All employees I tried to talk to spoke to me with zero professionalism or respect. I have filed claims with the DOD, BBB, and will continue to file claims and complaints with any other possible parties to get these companies to stop taking advantage of people.

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kathleen.hylen72

Do not hire these people

1/ 5

There movers are just after your money and don’t care about your property or customer service. It’s the worst customer service, I’ve ever experienced, in fact. They lost my $500 bed frame. I don’t know how one loses such a big ticket item but they did and they did not reimburse me its value. Even though I had only purchased the per pound insurance (no one offered me any other) they should have reimbursed me for such a large ticket item which completely disappeared (no doubt into someone else’s bedroom). When I called to complain about a resolution they would tell me to call back and then not answer. One time they left me on hold for 15 minutes. Longer if I hadn’t hung up, I’m sure. They are inconsiderate and unprofessional. I wouldn’t trust them to help me move if I were you. The whole experience was bad – first of all they started delivering my stuff to me even though I asked them to hold it in storage until I had an address. We were fortunate (so I thought) to have a storage place available in NY even though my stuff was supposed to still be in CA. That was also a nightmare – the worst customer service there as well. Even the broker I dealt with was a liar and avoided my calls. Save yourself the trouble and save your items by choosing another company. Or you will regret it.

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alphachase201959

The Worst Movers on the Planet!

1/ 5

First they increase the price quoted at pick up, They damaged all my furniture, stole expensive items, then the claim only pays 60 cents per pound. Then they didn’t pay the claim. It’s been a year I am still fighting to get $300 for $5000+ of damages. Shop elsewhere! Not to mention the staff is rude, from Nathan, Jeff and the entire staff. Don’t do it!

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farerluies197781

Great Experience

5/ 5

I cannot say enough good things about my experience with this company .They met us on time up in Boston, packed us up safely, moved us to Tampa and kept our stuff on their truck until the day we said we would move in. They even delivered about 5:30 pm in the after noon just so they could deliver it on the day we needed it . Highly recommend.

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tmamiru93

Awful

1/ 5

I needed to move from Northern VA to Chicago IL for a project. I signed a contract on Dec.13. I repeatedly mentioned that I needed delivery on or before Dec. 23 I also mentioned that my building has strict moving rules. We have to reserve an elevator and schedule the move at least 72 hours ahead or they would charge a fee and could refuse to accommodate the move. They said though she couldn’t guarantee a delivery date as that was against regulations but most moves took 5-7 business days and this definitely would not be a problem. Per my quote I paid a $598 deposit to All Pro and was supposed to pay $420 on pick up and another $420 on delivery. My things were picked up Dec.18th I was told I was going to receive a call the night before pickup so I could prepare. I did not. I received a call from the driver when he was 30 minutes away from the storage unit. The pickup and drop off prices went up to $463 each. I said fine and tipped them $100 to get my stuff there safe and on time. For the next two and a half weeks I emailed, text messaged, and called trying to get an ETA on the move and to make sure the movers knew about my building requirements. I talked to countless people and they all said it would be fine. On Jan 15 almost a month from the pickup date I received a call around 5:30 saying they were going to make the delivery the next morning. I said that’s impossible because as I’ve said in all my emails, calls, and texts my building has rules and I need to reserve the elevator as well as register the move. he said he would call base and figure it out, he may have to do it at the end of the route or they would have to drop it off to another company or something. The next day I get a call bunch of calls from them around noon. I call back and he tells me he is 30 minutes away and asks where I want him to put my stuff. I was confused as we just spoke about this was not possible last night. We were both very clear and at no time did he declare his intent to just try and make the delivery anyway. As the conversation progressed it got progressively more rude until a friend that was with me decided to start recording because she was shocked at his tone and behavior. Finally he said I had 20 minutes to figure out or he would leave my stuff on the floor in my lobby or on the curb. In a panic I called my building and begged them to facilitate this delivery as I did not want my things thrown away or stolen. They agreed as long as I paid the $600 unscheduled move in fee. The driver then told me I had to pay the balance first electronically as I was not in town. I refused as I could not verify my furniture was actually there or undamaged. I told him I would transfer the balance the next day when I got back into town. He refused and said he was going to put my things in storage at MY expense. For the next couple days I call and email trying to get an update on the status of my move and a location of my things. Finally I get a call back and they basically tell me if I have to pay an additional $1200 to get my things delivered. At this point I’m done. I despise being taken advantage of and luckily I come from a family of lawyers who hate when businesses hide shady practices behind a contract. I retained legal counsel and they plan to file complaints with the DOT, BBB, Federal Motor Carrier Safety Admin, and ASMA. They are requesting my contract from both companies and plan to pursue it as they believe I have a case under Chicago regulations and statutes. All I can say is SAVE YOURSELF. I would have been much better off just selling or donating all my things to Salvation Army. 1000% a better use of time and money.

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bvking9860

They would get a zero If I could = Terrible

1/ 5

My husband found Mirit: Great American Van Lines through Purple Heart Moving Group; a broker for coordinating with a moving company. It has taken me a year and a half to write this review. If you want to weep for the stolen, and smashed belongings, then hire this group. It is so painful to think of how much money we spent, above and beyond their costs to move us from Novato, CA to Taos, NM, on buying them lunches, snacks and drinks, to have had our things damaged to the point of $45,000. Yes, you are reading that correctly. In Novato, one of the movers slipped on the stairs (carrying coffee) and later I found it all across the wall, and in the carpet. Did they tell me? No. I found food that had been spilled on the carpet, ground in, did they tell me? No. Did they clean it, or ask for something to clean it? No. These are minor things. I thought for the amount of work of moving, they weren’t doing such a bad job, but it is obvious that they have no regard for how hard a person works to gain the precious belongings that we owned. Inherited precious, irreplaceable items, and they smashed them! I found my grandmother’s wooden miniature chest from the late 1800’s thrown diagonally in a box with things that didn’t belong with it. Yes, lots of damage. They smashed a wheel and broke an edge off of my 1900’s cedar chest. An antique batwing, clawfoot table valued at $800 smashed apart. It would take unbelievable disregard to pack things so terribly. Smashed fishtank – placed in a box with a 25 lb miter saw. How did I not see them packing like this? Oh, because I was ensuring they had plenty to eat and drink? My husband was busy too, getting ourselves out of our home. We couldn’t be everywhere the three guys were. (five total over five days.) At first, if you called the manager, he was lickity splickity to answer the phone. After the fact, no one would answer. The manager was complaining about how much stuff we had. We ski, surf, backpack, ride horses – I had closed my office and had lots of files and books. My husband retired and had lots of files he had to keep. We were blessed with a garden, and our vehicles. My parents had died, so we inherited things from them, and were weeding them. How much is too much? A moving company is for moving! What would they do with a family bigger than three and 1250 sq ft house? They transferred our belongings to a semi in L.A. CA. at their warehouse. This is where the trouble really began. They told us that their arrival time at our new home would be on the 15th of June. We busted our backsides to arrive at our new home before them. They arrived six weeks later. We called them, and Purple Heart, but they didn’t return our calls. They just disappeared. My husband finally got a coordinator at Purple Heart, who gave him different phone numbers. He found out that the company’s claims of “we are still packing the trucks”, was a coordinated effort in lying. My motorcycle had $2650.00 in damages. They had to have dropped my bike, as well as allowed the packing to collapse on it. How does one score and break a windshield, crack a taillight off, and cause that many scores in the paint and chrome? My mom’s Mikimoto pearls were stolen, as well as other jewelry. The box was smashed, had a hole in the bottom of it, and was completely ransacked. Mom had worked at CBS in the fifties, and had an ashtray from a Johnny Carson party (I have pics of this.) The ashtray is smashed to smithereens. Many things are smashed, damaged, gone. I sat on our front deck and wept. Every box opened was an effort in self control. Tears to being enraged. Do NOT use this company, they are reprehensible for their disregard, negligence, and thievery. You would think that a moving company would screen their employees. I cannot believe they screen them. We have submitted our claim, and a year and a half later they are still unresponsive. Thank God for our vehicle insurance company Progressive, at least our insurance paid for the damages to my motorcycle, and Progressive took up the battle of getting reimbursed by this company. I struggle with the trauma of how much they damaged. Shaking my head. Don’t do it. Don’t use these people.

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Renato Almeida

Don't make the mistake of choosing them.

1/ 5

Had Mirit Great American Van Lines doing my move from NJ to CA and that was terrible. I would give than 0 stars if I could.

It started by the fact they provided an estimation and, when the truck loaded my belongings, they asked me to pay almost 2 times what was agreed before. I had to leave the house and had no option other than paying them.
My belongings were “delivered” by another company named “Allied”, with the following slogan on their truck “The careful movers”. What a joke. Majority of my belongings were missed or damaged.
Truck driver refused to unload the truck and I had to call 911 to get help. I offered to rent a u-haul truck to get my belongings delivered inside that truck, so he could leave, but he refused and told the officers he didn’t have time that day and would come back the day next. I didn’t agree and they finally unloaded the truck after truck driver was almost arrested for arguing with police officers.
After unloading a few items, truck driver said “that’s it, I’m leaving”… There was a lot of items missing and he refused to check the inventory list. After a lot of arguing, he left and I decided to open a claim with CSI Pros. It took 1 year to reach an agreement because I gave up discussing and accepted the few bucks there were offering for the huge loss that I had.

They never sent the check for the claim they agreed to pay. Nathan and David only lied to me and even to BBB saying they would send it.

Federal agencies should shut them off. They are F on BBB, what is the point on having BBB “helping” on it if Mirit Great American Van Lines don’t fulfill their word and nothing happens to them?

Run away from that company as fast as you can.

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Hassan Baber

DO NOT BELIEVE ANYTHING THEY FEED YOU!

1/ 5

Absolutely the worst experience of my life moving with this company. My furniture was picked up on April 30th 2019. I was told by the people who came to pick it that it should be there the following weekend latest. My furniture was delivered 4 weeks later on May 26th. This was after constant fighting with them on what is happening and I would never get a clear response. Every 5 days I would call them and they would tell them it is being put in the truck and will leave tomorrow. I heard the exact same story every time. Once I was told that my furniture has left and it will be here the next day. Called two days later, they told me your furniture is still here and never left. In the end some manager guy called me(and most unprofessional manager I have ever heard over the phone). He started yelling at me. But anyways, he told me that their truck got in an accident and had to go back so it can be fixed. Apparently this moving company only has one truck? But funny thing is that the truck left later that day and my furniture was here the following day. Please do not believe any BS they feed you. Do not trust them with your move. They broke my mirror(which I had packed myself), it was in a million pieces. They also broke my dresser. They paid me 72 dollars for me dresser which I have to fully replace. They didn’t pay me a dime for the mirror they shattered because I had packed it myself. I mean what do they expect to happen if they keep furniture for 4 weeks? Please stay away from this company. After all the calls I made them. They gave me a two hundred dollar discount. Four weeks of sleeping on the floor. Wearing the same pair of clothes. No kitchen items to make food with. Nothing. Absolutely a terrible company. I wish I could give them no stars. They should not be in the moving business.

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Luis Harvey

Clinical finish

5/ 5

Great service, totally professional and efficient team of movers. They were careful with everything and even saved me money by completing the work in a quicker time than originally estimated. They showed up on time and worked diligently. I was kept in the loop about everything and they met any requests I had. Above and beyond my expectations.

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James Suhr

They are moving wizards

5/ 5

The movers were very effective, efficient and dedicated to their job and they finished the packing in a lot less time than I thought they would. Loading was also done in a systematic way and everything from beginning to end went without a hitch. I would thoroughly recommend Mirit Great American

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Richard Ferguson

Appreciation review

5/ 5

Probably the most efficient move I’ve ever had. Mirit Great American sent movers who were early, got straight to work and were done before noon. A favourable thing about them is that this company communicates via email. Most movers will let you email them once before calling you constantly, which does not work with my schedule. Here I was able to get all my information via email which eased the whole moving process. I had the best moving experience with this efficient moving service.

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Charles Martinez

Complete service for a reasonable price

5/ 5

Mirit Great American was great from start to finish. They got back with quote and move plan quickly and beat the price and services of other moving companies. They worked with me on a good move day and were right on time. The moving team was great, professional and careful with my furniture and personable. Quite impressed with this moving service and I would definitely use them again.

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Gregory Luna

Honest and reliable movers

5/ 5

It’s so hard to find moving companies that are reliable. In the past they have broken my furniture beyond repair and many boxes have gone missing. So I didn’t expect Mirit Great American to be any different while they conducted my move .When they delivered all my belongings in the same state they took them, right then I realized how amazing this company really is. On top of that, they took inventory at the beginning of the move and made sure that each item arrives at the final destination. I am happily recommending them.

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philip cyrus

Mirit Great American – not so great !!

2/ 5

Great American Van lines was brokered through purple heart moving, purple heart seemed good and responsive, but the day of the move, when Great American Van Lines showed up, their rates for overages we’re considerably higher than what purple heart had quoted, so I had them stand by until is was resolved which was good because the way they packed any loose items caused the volume to the double what it was when they started with almost everything already packed for them. The movers wanted to negotiate writting a lower volume for cash in hand which I didn’t really care about since I just wanted to get on the road. When I called to deliver it has taken over 3 weeks for them to load the truck and get my belongings out to SoCal from Central PA. They have been near impossible to get in touch with and we get no updates, so I reverted to dealing with the broker as they seem to have more luck. They lie to the broker and tell them that they have been in direct contact with me when they haven’t even called. My family and I have moved cross country several times and this is the longest it has taken to have our belongings delivered and possibly the worst customer service. I still do not know what my belongings will look like once they arrive which will hopefully be within a week or so….I am sure it will be on par with the rest of the experience.

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