The communication of this company is HORRIBLE. The initial phone call was extremely helpful and professional, but then on moving day (from florida to california) they sent one person to move a home, when they said there would be at least 2 (I guess one guy got sick so 1 man did it all alone, thank you Jesse for your hard work)… they said it should take 2 hours and it took almost 5 hours! Customer service said that we would be getting a discount upon delivery, which we did and we were happy… then days later they call us and tell us the driver made a mistake and didnt collect the right amount so the driver would have to pay the difference if we didnt pay it… uhm what? then trying to talk to customer service, he told me he didnt understand why we were asking for a discount, I never asked for a discount I called my point of contact and HE text me that he would be getting me a discount! but I guess I lied about that too when I can send them the texts! they also said we lied about only having 1 man there at the moving day, even though it was already confirmed because they called Jesse and asked him they called us liars and were condescending to us… I would never refer anyone to this place, the communication and customer service is horrible… spend a few more dollars and go somewhere else!