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I came home from a hard day's work to find my front yard mangled and the sidewalk cracked to the point of needing major repare. One of their drivers drove a semi into my front yard. When I talked to a representative I was told the damage was already there based on Google photos. I emailed the company pictures from Google and of the damage that day. It is clear the damage happened by the semi driver. I have not been contacted by management or any other rep from this company. If you see a moving vehicle from this company in your neighborhood potentially be prepared to pay out of pocket for any damage their drivers do to your property. To management, every one of you should be ashamed for not putting closure to this in a professional manner. You, your driver and equipment caused damage to my property. To not take responsibility for that is a testimony of your character and reflects the lack of integrity by your company!
I wish can give 0 star.TOTALLY CHEAT AND FRAUD GUYS.Asked upfront price including tips and dumped stuff in Garage. Booked for 2 flights but Took only 2-3 boxes to third floor and rest to garage,Asked more money for floors,we argued they replied call cops if you want but we will not do it ,super slow and confused men they don’t know how to begin, we helped through everything,DONT FALL INTO TRAP FOR LOWEST PRICE MANY HIDDEN CHARGES ( did not tell while booking). Worst move and experience
I moved from California to tampa on September 2, 2020. My belongings were picked up on September 1, 2020 with a promise of delivering from 10 to 15 days.. they mentioned they were a very big company and not tp worry my stuff were safe with them. Brooklyn move charged me 150 extra to wrap a big statue I had, being that I'm a breast cancer survivor, I advised them that this statue was very valuable to me, because it was given to me in hard times. To make a very long story short.. I had to put a complaint with the better business bureau to finally get a delivery date. When my stuff finally arrived on October 15th, 2020.. my statue of which was wrapped by them to ensure no damage, was broken.. missing 3 boxes of clothes and 2 boxes of shoes.. missing family portrait, missing car seat, enough broken items to make a glass house.. after getting to them and requesting a refund of 1,000 out of the 1750 I paid.. their response was.. get a hold of my insurance company and if we come across your missing items we will deliver them to you.. again I had to get the bbb involved and this is yet to settle. Once again please, please don't use this company.. you will regret it..
My belongings arrived 3 months late - multiple broken items - and I was up-charged on 2 different occasions for no reason. I wouldn't recommend this company to my worst enemy. The last piece is their customer service is nonexistent - you will have to try everything you can to get them on the phone and will receive no apologies, even if your items arrive broken as mine did.
Would never deal with these guys again. When the truck showed up at the destination with only 1 guy that was a clue. when he opened the doors of the back of the truck we were shocked. 1 of my Snap On tool boxes was strapped to the side of the truck. The other 2 were left to free wheel all over. We even have a small antique safe that weighs about 200 lbs and has iron wheels. It was not strapped down. Almost every box is damaged. Our dining room table and chairs were scattered all over and on their backs and sides. I will never hire International Van Lines or Brooklyn Moving again. This will probably have to go to an attorney to get resolved. I have never had to do this in my life. Please do not use these guys. Do yourselves a favor. Do it yourself or hire a garbage company as they will treat your stuff better.
They quoted me $150 for 2 hours and when they got to me they told me that it would be $205 and I refuse to pay that, not only that they scratch my furniture and when we got to the destination they took some of the furniture off and brought some of it upstairs and when I brought some of the furniture upstairs the only thing that was left was the sofa and the sofa base. And when I came back downstairs they were gone and they left the sofa and base there. Oh by the way, that ask for the money when they get to the destination before they take anything off of the truck. Very unprofessional, all the guy was talking about was money and a tip, that is all that he was concerned about. BEWARE DO NOT USE THEM.....
Brooklyn Moving Inc. is a reliable moving and storage company to trust for your next relocation project. Brooklyn Moving Inc. has all the licenses to help you relocate your businesses and houses. They are a team of reliable movers offering a wide range of moving services including long-distance moving services, local moving services, commercial moving services, delivery services, storage solutions, interstate moving services, and more.
We service clients in California, Minnesota, Wisconsin, and Iowa. Offering affordable rates, we are readily available to assist your moving project requirements. You can get a free quote from us and make a safe financial plan for your upcoming moving project.
California, Iowa, Minnesota
Assembly & Disassembly
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