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Appreciated the guys were quick and courteous which saved money and time. However, The downside is they were not careful with our brand new home and our furniture. My daughters dresser mirror had not only a broken bracket but a whole piece of the bracket missing. My executive office furniture was scratched when lifting the hutch onto the credenza. The front door frame was severely gouged and a glass cabinet had a metal foot that was bent. I had an entertainment center piece that must have been laid on its side on the truck bed floor without a pad. the result is the whole side was scratched as if it were dragged on pavement. Will not use Black Tie again as basic logic for protecting the home and furniture was not used.
Mason and David arrived on time. They were cordial and respectful of all the items in the move. They carefully wrapped necessary furniture. They unloaded the same afternoon in the same cautious manner according to my husband. Very good experience overall. Will use them again in the future!
They saved us two feet of space which equaled saving us money. We really appreciated their communication on their way to our address, and the time they took to understand what we needed loaded and the equipment. I would recommend them to all.
The guys came on time and were extremely efficient. They were very careful with my possessions and were easy to deal with. They even drove me to go pick up the keys from the letting agent. Would recommend to everyone!
By far the worst moving experience we have had. Since the rate is by the hour, the movers love to take their time. We had a crew of three men, and it took 4 and a half hours to move a two bedroom townhouse and the second bedroom only contained a crib (which we disassembled) and a dresser for them to move. We also ensured all furniture was disassembled and ready to go for them and it still took over four hours. I received a call the day before the move where I expressed a concern, and Kevin decided to hang up on me mid sentence. During the move, there were numerous times where the crew was standing out by the truck for 10-15 minutes at a time just talking and hanging out. We said something to the crew, nicely, since we had to pay by the hour, and one crew member decided to get rude with us and he got in my significant others face. They then tried to charge us for the time it took them to take him back to the office because we did not want him in our home after he did that. Not to mention they wrapped the couch “incorrectly” and one guy spent 30 minutes unwrapping and rewrapping it while the other two stood there and did not move a single thing. They also broke the bottom corner off of my pantry cabinet and advised me to “just glue it back on.” After moving an item in, they also like to take 5 minutes in their truck folding the moving blanket before continuing to bring your furniture in. Oh, and they also charge an arm and a leg for “packing materials” used to wrap your furniture when it’s stated that there are no hidden fees but they never tell you about the packing material fee when you book. This was all around a horrible experience.
I have moved several times in the last 5 years and used 3 other moving companies during that time. I really didn’t like any of them so I used Black Tie Moving this time. They were so fast and so professional! Unlike other companies, these movers were very courteous and they didn’t break anything. They completed this move in half the time of my prior movers. Which is to say - prior moves were very slow, but not these guys! Ishmael led our crew and he was great to work with!
One of the most reputed moving companies in the US, Black Tie Moving offers highest service quality and utmost customer satisfaction. We are a trusted long distance moving Service Company offering the best moving service packages to residential and commercial clients.
We specialize in local moving services, long distance moving service, office relocation, storage services, and more. We offer a more personalized and luxury moving experience to all our clients ensuring that they enjoy a safe moving experience. Connect with us to get the best moving quote and plan your next moving project.
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