My wife and I were shocked at the amount of damage to our brand new home and items, and I can’t put into words the amount of stress we’ve had since using these guys. I thought Black Tie moving was a premiere moving company, but we were misled. Maybe we just got a bad crew one day (on that note, we booked 4 guys and yet only had 2-3 the whole day). It’s not the kind of damage you want to be dealing with when moving into a brand new home. So many things should’ve been wrapped up. I saw one guy ram his cart into our drywall and keep walking because he didn’t know I was watching. Our brand new hardwood floors were gauged. Drywall punctured. Furniture items scratched and dented. Fridge doors will need to be replaced. On top of that, we were told that “everything would be taken care of,” and it wasn’t even close to. Not even close. If you want more stress while you’re moving, items damaged, your home damaged, and a ridiculous insurance process where you’re not refunded the value of your items, book these company .