20 Reviews for American Moving Services LLC

itsmygogle10

Scam company

1/ 5

I moved my stuff from Alabama to California. First day they said my total payment would be $1700. but when they picked up my stuff and said most of it was deposit, and they increased it to $3000 once they had my stuff hostage. My mattress was a 12 inch king size foam memory ($350). They put a yellow stained old queen size instead of mine. I am now buying a new mattress too. Just keep away from these scammers. Don’t be fooled how nice they are when they want to get your money. After that, they’re just bunch of angry people devouring more money. poor service!

Was this review ...?

seinkina14

Fraudulent. Do not use this company

1/ 5

Please don’t waste your time booking with this company. I booked a reservation with Brian Sanche, a Senior Relocation Specialistwho guaranteed same day services door to door pick up. He told me the movers would come either the night before or the day of services park my house tube unpack the same day. He also told me that I can change my dates with no charge and they could cancel my services at lest 2 weeks prior and I would get my money back. Today I called his cellphone number he refused to answer. I emailed him he hasn’t responded. I called customer service there was a rude woman who cancelled my services and told me I wouldn’t get my money back. I’m out $600 with no services. Be ware of sales man who lie to get your kineu and don’t keep their word. I will be suing them for my money and stress they have caused me.

Was this review ...?

mrcool373665

what a joke

1/ 5

I originally was moving from Las Vegas to Mich. The total price was just over $2000. Then I decided to stay. Once I changed my mind they told me I lost my $600 deposit. I had up to 24 months to make another move. I called and told them about the move here in Vegas. Can you believe they told me the move would cost $5000 to move me 5 miles. WHAT A JOKE THEY ARE!!!!!!

Was this review ...?

bethany.azriel.neocleve20

Crooks!!!

1/ 5

Zero stars! But it made me put something. Lost $45-50k worth of items and they said it would be there in 2 wks! They crossed over Ohio and went to upstate New York when they were supposed to drop my things off in early mar 2019.. then kept avoiding my calls! The price kept going up and up even tho it was their fault! They made me sigh for an apt and rush the process and just to find out (not from them even- I had to track down thai information!!) that all of my items had BURNED UP in the truck !!? I figured it was a scam from the moment the weirdos showed up at my house and were throwing things together all haphazard and throwing numbers at me I didn’t agree to, eyeing my beautiful vintage furniture . I really feel like they cashed in on my items and decided to burn some random “crap” up in a semi and cash in again on the insurance money for the burned truck . Apparently, the owner of this business has been doing this type of thing for years: opening fraudulent businesses, stealing peoples money, getting caught, running, starting a new business, changing his DOT… idk how he gets away with it! But someone that worked for him and then quit while this was going on let me in on some of this while my stuff was being “held”. Never again. Don’t ever trust these crooks! I haven’t seen a dime and I have nothing left.

Was this review ...?

godinman647

I FEEL VIOLATED

1/ 5

I do not normally leave reviews but I want to make sure NO ONE has to experience what I have experienced. Missing items broken items, price got jacked up, held my stuff hostage until I paid. $14k Home Theater “fell off the truck”. My lawyers can’t even get a response. They are associated with PERFECT MOVING SERVICES LLC as well. WATCH OUT!!

Was this review ...?

Treyton Vaughn

if you want more to join a legal action against contact me! I am still trying to get an insurance claim…

Was this review ...?

Maia

Scam Company. Do Not Use.

1/ 5

Would give 0 stars if I could. Company was contracted through a 3rd party brokering service called Pro Movers US (avoid them, too). American Moving Services will hold your stuff for random and hike up the price when you go to pick it up from storage. Due to s rious logistical errors on their part we were told we were entitled to a discount which they then tried to recant, as well as raising the price from $700 to over $1000 to receive from storage. We never received copies of any signed documents despite repeatedly asking for said paperwork. Our moving guy, Martin, was whiny and unprofessional and gave us misinformation on several occasions. We are currently seeking legal action against this company and reviewing our options.

Was this review ...?

Angela Gardner

Thieves BEWARE!!!!

1/ 5

I was brokered out to this company. During my move they changed their name to Perfect moving serves. I would have NEVER hired them.vI have a lot of damages to furniture, boxes were gone through and items stolen and not treated with any care at all. I have missing items and other peoples items and this company is NOT returning calls or emails.

Was this review ...?

Wanda Johnston

Scam

1/ 5

Still waiting……first United moving and storage reeled us in good quote so we thought, tripled in price, vendered or brokered out to Perfect moving services who is now American moving services LLC, have no idea where are belongs are and who or when they will deliver all these companies are revoked no license to cross state lines, this about gave me a stroke, we want our belongings intact and delivered to us. Sad the laws need changed in regards to to people who illegally rob others of there hard earned money to just move. We all need to write our Congress. It’s got to stop and they need to be made accountable for there actions.

Was this review ...?

Tami howell

I agree Demand a refund from First United Harrass them daily via phone and email. Ask for Arbitration that they claim to have on their contract.

Was this review ...?

De Linares Jessica

I agree!!!!! This is a SCAM company and should be investigated!!!!!! They ended up charging me triple the day of my moving they arrived late and told me 5-12 days delivery window it’s been 3 weeks and not able to get a clear answer as to when my stuff will arrive…

Was this review ...?

De Linares Jessica

The worst experience ever!!!!!! Triple the price they quoted and have known nothing about my stuff for almost 3 weeks!

Was this review ...?

Tammi

STAY AWAY

1/ 5

STAY AWAY FROM THIS COMPANY: First United is nothing but a scam broker that takes your money. They refer to it as a deposit! It’s not, you see none of the upfront so called deposit back). After you pay them, they simply find you a carrier and there done.Carriers are scam artists as well, not even joking they are out of service, license revoked, and not able to move belongings out of state, not one carrier but TWO. They pick up your belongings, the original estimated costs doubles and triples from what First United reeled you in with (usually a low, to good to be true offer). Customer service is a joke, they take your money and that’s it. Anyone that is having issues with this company or their scam carrier, do your research and look up the company’s DOT# with the FMCSA website while you’re on there and file a complaint. It literally makes me ILL that this company and the Carriers they subcontract out, could put a family through such a disaster of a long distance move. Our belongings were picked up the end of May and here we are in July and still no stuff, with a carrier that is revoked (out of service) and no longer able to deliver out of state and First United as well as both carriers refuse to tell us where our belongings are even being stored, but continue to demand money. Furthermore, the carriers did not provide an inventory, or shipping papers. So please no matter what your circumstances are, avoid this company, avoid perfect movers and storage, avoid American Movers (both out of service/revoked). Do your research and choose a company that actually gets the job done and less of a hassle for the same price.

Was this review ...?

Duped and Upset

NEVER EVER BOOK WITH THESE PEOPLE

1/ 5

I had to give one start because that’s the lowest rating offered however these people deserve ZERO stars. As noted below, they quote low and jack up the prices the day of move AFTER loading the truck. Then they wait until the absolute latest date legally they can deliver whether you can and only give you a couple days notice. The break furniture and do NOTHING to help repair or reimburse for repairs needed. Lastly, they leave your items at a ANOTHER customer’s delivery address and DO NOTHING TO RECOVER THE ITEM DELIVERED. My mother’s very expensive dining room table was delivered to a family in OHIO the day before our delivery in GEORGIA and when it was discovered upon the truck being emptied at our home, THE COMPANY HAS YET to go get the table or reimburse us for the very expensive table. It’s been almost a year. They kept telling me they were waiting for a truck to deliver in OH again to go get the table and before we knew it, it was too late to file a claim. THESE PEOPLE NEED THEIR DOT LICENSE REVOKED!!!!!!!!!

Was this review ...?

Disgruntled customer

Scam

1/ 5

Stay away. They are a bunch of liars and thieves. Scam artists. Go with a reputable company. They will bid low and jack up their price the day they are at your house packing your furniture leaving you no choice but to agree. Don’t give them your business.

Was this review ...?

Linda Edg

SCAM!!!!!

1/ 5

Broken and damaged furniture, an $800 BOGUS upcharge for extra weight even though the dining room furniture was NEVER weighed! They use small rental trucks and thus avoid all regulated weigh stations. I can’t begin to tell you the nightmare that was this move. Go with a reputable company because these crooks will end up charging you far above the estimate and you’ll be stuck for repairs and replacements. There was damage to most of the furniture and 2 shelves missing in a China cabinet. RUN from them.

Was this review ...?

Kory Gilmore

Worst experience ever

1/ 5

My estimate changed 3 times. It took 5 weeks to get my stuff moved from out of state. Several items broken and missing. Still trying to get answers but no one from the company will return my calls. In what world is this ok??? Be warned…never use this company, they just don’t care.

Was this review ...?

Caleb

STAY AWAY!!! They are SCAM and they lie about everything..

Was this review ...?

Doug Lange

American Moving Services is the Best

5/ 5

This is the second time I’m using American Moving Services. My wife and I were pleased with their level of expertise, not putting much value on money. It is not easy to get reliable movers in the United States, but through thorough research and tips, we were able to get this moving company and held onto them since then. Our last move from a condo to our personal home was easier than we thought. No sign of fatigue from the moving team, American Moving Services put on enthusiast in moving the boxes, always careful with fragile and delicate items. They moved the furniture without damaging the floor. Whenever I remember my bad experiences with my former mover, I blamed myself for not finding this mover in the first place. But it is never late, as they have shown that good movers are still available in the US. American Moving Services are recommended for moving service in the US!

Was this review ...?

Rate us and Write a Review

Your Rating for this listing

angry
crying
sleeping
smily
cool
Browse

Your review is recommended to be at least 140 characters long

building Own or work here? Claim Now! Claim Now!

Claim This Listing