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They will not meet their contractual obligations and then their customer service representatives will lie to you. It has been 6 weeks since I moved and my items have still not arrived. For the last month I have called them for updates. First they said 14 days, then they guaranteed 21 days. After 21 days my items were not even loaded on to a moving truck. They say they will call with updates but I have had to call them multiple times a day for a month to get any information and most of the time their answer was "I don't know." Personally, if I am going to trust a company with everything I own I expect at least a minimal amount of competence and transparency. I sit here on business day 27 wondering if my items are actually on the way to if I am still being lied to by their customer service department. They have missed 3 arrival dates now that customer service has guaranteed over the phone. Save your money and your sanity and hire anyone else for your move.
We thought that we should give them a try, since our rep sent us a great price and was always responsive to our inquiries. Everything ran with no issues, the guys did an amazing job. I also used the packing service, all boxes were marked and easily found upon arrival, nice service.
This was my 3rd move with these guys. They have been excellent each time. From the very first call the rep was very responsive. I got the quote and booking in record time and he was available all the time for any matter l. The staff was very courteous and helpful, they took great care of my stuff with all kinds of wrapping and boxes. Great move!
They made my life much easier from the very first call. No troubles at all, I feel that I made a good choice. Easy to communicate with during the entire move via email or phone call. At the end they delayed 4 hrs my delivery, but it was not a big deal, since the rest of the job was excellent.
They were punctual and careful with my items even when disassembling and reassembling. They took care of everything and that just felt wonderful. Price was really good and nobody else offered so many advantages as this company. One of my mattress got ripped but the insurance covered it. It was the best service I’ve ever seen.
I called these movers to come over the next day since my previous moving company cancelled my move the day before the move date. My rep was pretty mindful and got my quote and booking really quick, everything from that point on ran perfectly. Some items got behind and were delivered on a separate vehicle but it was done the same day so it was not a problem. I’d recommend them.
You can call them at 281-345-2695 or visit their website https://americanknightsmoving.com
The address of American Knight Moving & Storage is: 5824 Waltrip Street Houston TX 77087.
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