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Once they got our belongings and cash, they DOUBLED their price and held our belongings hostage until we paid. Only then did they give us a copy of our contract. It had our signatures, but all kinds of extra charges for services we never agreed upon or received. They delivered MOST of our household effects, but nearly every item was damaged or completely destroyed. Original quote from CA AR was$14k. Paid more than $30k to get our stuff back. Many items missing. Returned after they left to find many of our belongings left on the roadside. Charged $2.5k for "unpacking" but they refused to bring our stuff to the house and forced us to rent storage units. We had to hire other movers to bring it to the house. DON'T GO THERE!!! HUGE SCAM!!!!!!!!!! Do I really have to give them a single star for this????
Currently involved in a lawsuit with this “company”. They have committed moving fraud on the civil litigation side of things, & threatened us countless times with auctioning my wife’s & I’s belongings on the grand larceny criminal side of things. Please don’t be fooled by the incorrect 5 star reviews on google or their website, look at Better Business Bureau & the numerous accurate reviews we found after the fact. They have done the same fraudulent actions toward other customers as well as damages to personal belongings. We still do not have possession any of our household items (motorcycle, washer/dryer, kitchen items) after 8 months of waiting. The original dispute is from when they increased the initial quote we agreed on to $22,000. Keep in mind my wife & I had 2 bedrooms & some garage items to move, & to make matters worse, they left multiple items, I know this because we came back & got them from my old roomate. We never agreed on such an astronomical amount & disputed it immediately, to which we were greeted with rude customer service & demands of payment over Zelle for our items to be sent out after we already paid 65% of the original total as requested to ship our belongings. Our attorneys have nothing good to say about the communications with this company, they haven’t revealed the location of our items per regulation & threaten to auction our things every time we say we want to pay cash on delivery of our items instead of Zelle (obviously we don’t trust them to deliver after this experience, they just ask for more money). The only response we get back to offering a cashiers check or cash is that they “need a Zelle payment before a location can be revealed & we can make a time & date to pick up”. Extremely unprofessional staff, terrible customer service, & criminal ways of business, I wouldn’t wish the experience this company brings to its customers on my worse enemy. We will not stop until we have our items & they are seen in court.
Had to move entirely remote during Covid, the entire team was super helpful and understanding of my situation. They also helped with the storage of my stuff for 2 months. They were highly efficient and all our interactions were very pleasant.
They are also very professional in terms of contact, insurance, communication. I have recommended them to my company and thank you Alltrust company team.
Great experience. The Alltrust company crews were quick and efficient. There were no hidden charges, the extra boxes were given to me for free when requested and they even helped me lay out my new living room design. Very helpful!!
Highly recommend! We have used them for 3 moves recently and are never disappointed. Hard workers that get the job done quickly and professionally.
The reputation of Alltrust Moving & Storage goes by the name. It is a trustworthy moving company that offers a wide range of moving services. Voted as a credible moving company by residential and commercial clients in the region, the company specializes in long-distance moving, local moving, corporate moving, and safe and smart storage solutions.
As moving is a stressful event, the movers at Alltrust Moving and Storage ensure that they offer you professional help as and when required. Each member of the team is highly skilled, experienced, and helpful. You can share your moving requirements with them and expect a bespoke solution that fits in your budget.
You can call them at 888-879-9997 or visit their website https://www.alltrustmovers.com
The address of ALLTRUST MOVING STORAGE INC is: 20432 NE 16th PL Miami FL 33179.
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