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NEVER USE THEM!! Terrible experience. They showed up, charged me for boxes that I packed, left an absolute mess all over my apartment that I had to clean up afterwards, and then disassembled some of my furniture/stored it improperly after they had already left my apartment and I thought everything was fine. Then it got bad. They said it would arrive during a certain window. I checked in a week in advance to confirm that window was holding and was told yes, the truck had already been reserved. As the dates got closer, each time I checked in they insisted it would hold even though XYZ had gone wrong and you could tell that wasn't the case. Finally, when I called them out because maintaining that window would take for the truck to travel at essentially 150mph nonstop, they said they wouldn't make it and would get back to me. When it finally did arrive, there were no movers. Just me and the driver. So a small 1 bedroom move took all day as we were the only ones to move it. Once again, a mess was made, my bike remained taken apart, and I had to do half the unloading. When I tried to call to complain, no one answered my numerous calls. Only when I wrote them and said I'd have to leave reviews did they get back to me and promise to investigate. When I followed up a week later, the same guy tried to say I had spoken with someone else (not true, I called his direct #). I asked him to look into it again and I'd call back 5 days later for results. No one answered, once again, and so here I am. They do NOT care about their customers one bit. That was made obvious by the numerous lies, failure to get back to me after I called and complained, and then just straight ignoring me. Would rather move by carrying everything on my back next time.
AllPro uses their nicest employee, Abbey, to trick you into thinking they have your best interest and they are not a scam. The estimate they give you will be a SCAM. When the moving company comes, they will charge you DOUBLE despite having LESS items than the estimate. Jake Walker is one of the RUDEST people I have ever dealt with and he has threatened me MULTIPLE times after I told him I needed to seek legal counsel for this scam. He never once spoke calmly to me as a human, trying to understand why I am frustrated. He tried to mansplain everything to me. He should honestly never be allowed to work in customer service again. Lisa (the only supervisor they apparently have) will make promises and then ignore you and never call you back, because she knows she works for a fraudulent company. Moving is stressful enough. DO NOT use this company they will ruin your day every single time you wait 40 min to talk to someone who is rude and cant give you any answers on where your stuff is or why you are having to pay 2x the amount they estimated.
These are just brokers, better known as middle men that hage HUGE MARGINS but do none of the work. HIRE YOUR MOVERS FORM Thumbtack.com. They will get actual moving companies to bid so you get the best deal and you can get out All Pro Moving Group LLC out of the picture. They add no real value. Joan the sales rep was super helpful before I paid her. As soon as I signed the 100 page contract and paid - they had no idea who I was. She and this company become a GHOST. She made her commision and ignored my calls and texts. If you are moving, work with a moving company so you know have to deal with theses clowns who waste so much of your time. I left you another review and your relpy was non-sense. I was not complaining about paying with a credit card. I was informing others of how poor your company and team are. I left your team many messages, and calls and know the names of EVERY employee in your office. Geeze...I must of called everyday to get to know them on a first name basics. Dont reply here with your time stamps. I aso didnt complain about the COI in my last review but since you mentioned it, shame on you! Shame on you for being so careless. Your company lacks proper stystems and processes to provide any real value. If you want, go on, reply with another 10 page comment so I can than ask my friend who moved using your service to leave her honest feedback on this page as well. Sending a report to the city of Fort Lauderdale as well.
I am giving them one star because there is no worse option. They don't deserve even a 1/4 of a star.If you not convinced by the previous reviews that you have to avoid this horrible company, I hope that my experience which is the worst of the worse will convince you to reconsider your decision. They charged me for the whole fees i.e. Deposit+ first payment+sencond payment two months prior to setting up a pickup date(Which is absolutely illegal to charge the customer for the whole amount). They offered one pickup time and then they stopped responding to my messages. Unfortunately, I was not residing at the pickup location and spent +$600 to be there for the pick up during the two days pick up window. They offered one pick up time only and after I told them it is not possible for me, they stopped the communication. I made over 20 attempts(texts, messages, phone calls, emails) to reach out to them and they totally ignored me. Then, a very rude agent called me on Sunday morning. She was yelling at me from the bottom of her lungs and interrupted me constantly and called me a liar many many times.In the end, she told me that they will not reimburse my +$1650, they will not pay for damages they caused and them! A couple of days ago they reached out to me and offered $150!!!!!! Unbelievable! AVOID THEM.
The team arrived on time and delivered my things on time. There were no cost over-runs. I was very pleased with how things went. I recommend their services for your long-distance moves.
The move went ok. The movers arrived and delivered our things on time. They wore protective gear throughout the process and we were very happy with the care they took packing our things. There were no additional charges.
All Pro Moving are premier long distance movers in America. Reliable and reputed, the company is known for offering uncompromised moving services to residential and commercial clients. From planning to successful transportation and then unpacking, you can rely on All Pro Moving LLC for a completely successful moving process. The company specializes in providing long-distance moving services, storage services, vehicle transport services, and more.
They are also a reliable full-service packing company and offer reliable special moving services. Whether you are moving fragile items, antiques, a piano, or expensive furniture, trusting the expertise of All Pro Moving company movers is the best decision. Even if you need packing material, the company offers you a wide selection of sturdy and affordable packing supplies. Get a free quote today and let us make your next move successful.
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