21 Reviews for 500 Move Relocation Network

Sam

Great Service, Great Pricing!

4/ 5

500 Move recently did a move for me from Arizona to Dallas, TX and I was very pleased with their service. They gave me an awesome price compared to some of the other quotes I got in. The movers were great as they handled my items with care and everything got back to me safely. My sales rep was very attentive and thorough in getting me my price and what services I would need. I would absolutely refer them to anyone in need of a great mover at a reasonable price!

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Judi

Well done move!

5/ 5

Used 500 move for our relocation to NC last summer .all went very very good!

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Nikki

Dishonest

1/ 5

They will steal and vandalize your stuff and Brittany will vouch for them and then do nothing once they have stolen everything

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Alex

Beware: CROOKS!!!

1/ 5

This is the business model of 500 Move: they quote you a price lower than anybody else but still make a healthy profit on it because they use dirt-cheep subcontractors (the ones who actually deliver stuff to you). The only way for these subcontractors to make a profit is to steal your things and extort extra money from you on delivery (paid upfront, of course – before you know that a lot of your stuff is missing).
500 Move is a fraudulent operation. People who work there know perfectly well what is going on but all they care about is just their salaries and bonuses.
500 Move has a very good salesperson. His name is Ely Pazur. He has a very convincing phone personality and sounds like somebody you can trust – the worst kind. He knows perfectly well what is going on but still he sells you the “service”: he just does not care what financial loss and emotional pain he inflicts on his customers. He and other crooks from 500Move should be stopped. I would happily support any individual or class action lawsuit against the company.

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sheila house

THINK TWICE EVEN A DOZEN TIMES.

1/ 5

This company is below 1 star. I would expect a box to come up missing, maybe 2 however I had 10 boxes come up missing. Makes you question their honesty. They have not located these boxes. We are talking about pictures keepsakes cloths, a shredder, a box of dvds and house hold goods. In retro first, the way the inventory was done. The inventory slip said box all the way down 2 sheets, no sizes and some were actually plastic bins. This must happen frequently because I have been advised by their management, that they have a large lost and found of thing never returned to their customers. I can Not stress enough 10 BOXES not one or two. They are no longer looking for my boxes. I am just to cut my losses. some things are not replaceable. 10 Boxes and damage to a few of our belong.Then I was also charged and additional $350 because they did not feel they could get the truck into to my huge long driveway. I would definitely think twice.

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reed b fletcher

WORST COMPANY

1/ 5

This was the WORST EXPERIENCE with a company in my life! No exaggeration. Where do i begin? They BROKE our stuff (our couch, lamp, dishes, tv stand). They LOST our stuff (we never recovered our samsung sound bar worth $400 as well as our clock and several irreplaceable paintings by my wife’s grandma). They UPCHARGED us like crazy! They charged us the day of pick up for “having too much stuff” even though we had less boxes than agreed upon. They then took a month to get it to our new location even though they said it would take 1-2 weeks max (can you imagine a month without any of your stuff?) Then they UPCHARGED us on the day of delivery claiming “they couldn’t park the truck close enough” and they “had to go up extra flights of stairs” even though we had already discussed the exact parameters of the drop off location. We ended up paying around $300 dollars EXTRA! They NEVER reimbursed us for damages! They wouldn’t even ANSWER the phone when we would call and the couple times they did answer (because I called from a friend’s number) they were SUPER RUDE! TERRIBLE COMPANY TERRIBLE EXPERIENCE. NEVER work with this company!

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Elizabeth Ocean

UNETHICAL COMPANY

1/ 5

On January 24, 2019, I contracted with 500Move, Inc. for a long distance move of 1,100 miles from Mesa, AZ to Copperas Cove, TX. I lived in a studio apartment in Mesa and contracted for a small move which consisted of two large items: 1 wood bed frame with futon mattress and one rustic cabinet (dimensions: 49″ in height, 17-5/8″ wide, and 13″ deep), 18 small boxes, one large box, and six small plastic containers.
The binding contract with 500Move, Inc. for this long distance move was $1,250. I paid them a deposit of $200 on January 25, 2019 and another $525 on February 27, 2019, the remaining balance of $525 to be paid upon delivery of my belongings to Copperas Cove, TX.
My few belongings were picked up at my studio apartment in Mesa, AZ on February 27, 2019 by 500Move, Inc. It took them 30 minutes to move my belongings out and load them on a truck. Since I didn’t have a firm address or move in date in Copperas Cove, TX, at that time for delivery, it was agreed my belongings would be held in storage for 30 days at no charge until I called them with my new address in the State of Texas.
I had a tentative move in location in Copperas Cove, TX, but after I arrived there on March 1, 2019 and completed the necessary work for this new address, I was informed on March 6, 2019 that this location was not available. I stayed in Texas to seek other living arrangements, but nothing was available in that area in my price range.
While in Texas, I received a phone call from an apartment complex in Apache Junction, AZ, for whom I had been on their waiting list for two years, that an apartment was available. I returned to AZ to complete the application process, and was informed in mid March that I was approved, but the apartment wasn’t available until April 12, 2019.
I called Shye, the original representative I initially contracted with, to inform him of this change in delivery from what was first contracted as a long distance move to now only a local move to Apache Junction on April 12, 2019. He didn’t discuss anything about the change in a long distance move to a local move. Instead he hung up and a few days later another employee, Stephanie, contacted me and stated that I would owe $399 to have my belongings delivered to Apache Junction. After objecting to this additional sum, she stated that she would check on this and call me back. She rudely confirmed the amount due of $399 later.
In the meantime, I contacted other local movers about this situation who informed me that charging me for a long distance move when it turned out to be only local was an illegal choice on the part of 500Move, Inc. and that 500Move, Inc. was perpetuating negative practices on a moving industry already fraught with a bad reputation.
I considered the $725 that I had paid on a long distance contract for a now local move generous since the original contract for a long distance move was now void and never fulfilled.
Since 500Move, Inc. wouldn’t release my belongings unless I paid them an additional $399, I paid them in order to get delivery and am now filing this report to inform others of 500Move, Inc.’s unethical practices.
Even if two local moves were considered in this process, the cost would have been about $800. Therefore, 500Move, Inc. owes me a refund of $324 ($1,124-800 = $324).
Don’t use this company. The best thing to do would be to do it yourself if you can.

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Susan

BAIT AND SWITCH

5/ 5

The day of delivery, they called to tell me that I owed an extra $350 because they felt uncomfortable using their truck to get to my home. I live on a island, but semis come to the island everyday (and down my street). This was their way to get more money. The guys shows up 4 hours late and then throws around my furniture and belongings, breaking a table and losing a box. And, the owner is RUDE and dismissive. BAD COMPANY

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Lowell Marsh

5/ 5

500 Move is totally organized, professional, friendly dependable, on time, flexible, good communicators & all other good things. Their guys were polite, hard-working, and finished their work in just under the minimum estimated time. Costs were also very reasonable. Absolutely super!

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Roman Joseph

5/ 5

Leave it to the pros, and that is exactly what these guys are, true professionals. From start to finish it was a joy leaving my move up to these guys. They were attentive, respectful and careful the whole way through. Highly recommending 500 Move!

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Ed Wade

5/ 5

This company is above and beyond professional and capable. I forgot to submit paperwork and they still kept my appointment, when I called panicked they were so kind in assuring me things are fine. With 500 Move, we had successfully completed our move and i highly recommend them.

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Geoffrey Johnston

5/ 5

500 Move movers are great, they handled my things carefully, and were able to wrap up my couch to protect it. I don’t plan on moving again, but if I had to I would definitely use them again because they guarantee the best service and actually deserve a 5 stars for that. Highly recommending 500 Move!

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William West

5/ 5

500 Move are fantastic at finding solutions should any issues arise in scheduling and always does so with a can-do / positive attitude. They are also super transparent about all the things you need to know before you move so you can feel confident. Every crew member has been super friendly, fast, and professional. I’ve never once had anything broken, damaged, or lost through any of my moves. They take care of your belongings and package everything nice and snug. My move was done with very ease. Thanks 500 Move!

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Santos Lawrence

5/ 5

500 MOVE made my entire experience absolutely stellar. They are on the top of things and handles their business like a professional. I had to move my unit when I left the area and trust me, I miss the way they did things so much. If you are considering moving please do go with them. They are really good and responsive.

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Rudolph Bowman

5/ 5

I’ve had two moves with 500 MOVE and I’ll be using their services in the future for sure. Scheduling and quoting phase was done via email. Fair price and efficient movers. Thanks to these guys, they did an amazing job. It was a smooth move from a second floor apartment to a storage facility. Highly recommending!

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Cerrie

Well done!

5/ 5

Good company..we had our belongings moved from AZ to NC.
Everything went well with minimal issues.they put a lot of effort to insure no damages and everything arrived on time.

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Yv

Great move

5/ 5

Moved to Kentucky with 500 move .all went well and very smoothly!

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Kaito

I will recommend!

4/ 5

There are so many moving companies that can help with long and short distance relocation, but 500 Move Relocation Network is just the best. I called them after some days to still thank them for a job well done. They already won a special place on my convenience list.

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Philberta

They forgot my stuffs

2/ 5

The company is good but you really need to restate what and what you want to move. They actually left behind some materials which were useful to me. I had to spend some extra dollars to move them.

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Francisca

I was glad I used them

5/ 5

I had long dread for the stress involved in relocation due to the large-sized properties contained in my office. I spoke with a customer service of this moving company and within some minutes of conversation, I was persuaded to try them out. Sincerely, I never regretted giving them a try. They were timely and careful in packing my stuff. The whole process looks like a magic to me. Like I disappeared from one office and appeared in another with everything intact. They are really Great!

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Jemo g.

500 Move Relocation – Great Moving Company

5/ 5

Generally, moving is known to be stressful and tiring, but hiring the right moving company is the best way to go. I have tried it, and it worked for me. 500 Move Relocation surprised me beyond my expectation. The moving quote was moderate, the schedule was perfect, and had time for me before and during the move. They supported me in every area they could, and I was impressed to give them more. However, they told me they were doing their job. This moving company is one of the best in moving on budget. On moving day, they appeared earlier enough and were ready to do some finishing touch in packing items into the boxes. Who else can do this? Moving may seem stressful, but with this mover, you are safe and sure of smooth relocation. One love!

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