It takes a whole lot to right for me to write a negative review. This review is 15 months in the making and is only written because I have exhausted all other avenues. Long story made short, after having our belongings stored with Wheaton for 7 months on a move from NJ to SC, many boxes/items lost their stickers which made tracking impossible. In addition, a dryer was damaged in handling causing the heating element to fail. I advised Wheaton of the missing items, they claim their search turned up nothing. So they never really investigated, lost the items, were stolen (there were collectibles missing, not very expensive but personally important) or delivered to the wrong customer who kept them for themselves. Items handled by a company like Wheaton don’t disappear. I issued a claim detailing the items, the value as well as a receipt for the dryer repair based on their insurance claim policy. Wheaton refused to honor the insurance including the dryer since there was no 'physical' damage.. I also issued a complaint with the US Department of Transportation, it has gone nowhere. Their ability to properly manage and store your belongings is inexcusable, and their insurance is worthless. Buyer beware.

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