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The guys did a good job but just too slow – much more than expected! I kind of feel like I was taken advantage of a bit, to move a studio apartment (with nearly everything already in boxes) it took nearly 8 hours. Oh and I moved 5 blocks from my previous apartment, so not far at all. They just really seemed to be taking their sweet time with the whole thing. When we got to the new apartment they were taking one small box at a time, I was moving things quicker than they were and there were 3 hefty guys!? So my stuff did eventually get moved and nothing I can tell was broken, the guys were nice and friendly even though I think they were milking the clock...so 3 stars for them!
I was very pleased with the experience I had with this company. The guys were on time, polite, and worked hard to get my household goods to the second floor of my new home. They were careful not to ding any walls, and even helped me move a few things into place in the new house for me. I'd highly recommend them, and will call them again if I need to move again. PS: They are not cheap!
From my first meeting with William to discuss our two-step move to our actual move, headed by Tony and his team, our move was made easier and stress-free. They were careful packers and moved large pieces of furniture with whisper quiet ease. Not a mark was made on my walls as they moved things out. And as they organized placement of my boxes to be unpacked, they did so with organization, labels facing same direction, grouped by room, making it easy for us to set up our new home. I have nothing but great things to say and recommend highly, Smooth Move!
At Smooth Move our number one priority is to keep you, our customer happy. We do this by working swiftly and safely with your belongings in a timely manner to help you save money. With a policy of honesty and integrity our number one goal is and always will be customer satisfaction.
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