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Prime Meridian Moving

Prime Meridian Moving
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11 reviews

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Prime Meridian Moving

des978864

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THEY LITERALLY DID NOT SHOW UP THE DAY OF THE MOVE. IT WAS A NIGHTMARE. NO MATTER WHAT YOU DO, DO NOT HIRE THESE GUYS. THEY DON'T DESERVE TO BE IN BUSINESS. This was the most horrific, stressful, worst experience I've ever had with any company ever. An absolute nightmare! Despite speaking to them multiple times over the week, getting their confirmation email for 10am on Friday and them sending over their COI to the buildings, they literally were no shows. See the attached conversation with him! They were supposed to come at 10am on Friday, Feb 14th. At around 10:30 - 11:30 I emailed and called their main office and spoke to Diane who I had dealt with for over a week and she was confused that they weren't there and then said they're on their way. Then, I called back and she thought they already showed up. Then I texted who I think is the owner that I also previously spoke to and said "Hey where are you, you were scheduled to come at 10am." He replied "What is your address again, did you pay your deposit?" and I could not believe what I was hearing. Then he unapologetically said "Can we do it later today or tomorrow?" as if it's not big deal that people need to book movers in NYC at specific times and buildings have rules. I told him "NO I need to move today! That's now not how this works!" At around 12:15 he said guys were on their way. They weren't. Then at around 2pm, his driver called me and said he's on the way. Then at 2:45, the driver said he'll be there by 3:15. I warned them we can't use the elevator after 4PM which they knew when I booked it. Then at 3:45pm, I lost it and went ballistic at them. Then they said they were insulted by my cursing and aren't coming at all. We had to get last minute Task Rabbits to try to help us move at the last second! We had to hobble together whoever we can find, I become the second mover and we had to try to get everything out. We ended up getting almost half our apartment out and our building (after seeing what happened) was nice enough to let us finish the move Tuesday! The whole thing cost us about an extra $4,000!!!!!!!!! I have sent Prime Meridian an invoice for the financial damages caused by their actions and have no problem going to court over it so they pay me back for their complete failure. He did not care at all. Literally the guy could not care a bit and got mad at me for being mad at them! Booking the moving company is the most important part of the move and these guys don't deserve to ever have any business or work with anyone ever again. You can see the full conversation and email in the images attached with times. It's WORTH the read - The conversation should speak for itself. These guys are the BIGGEST JOKE. OMG and the next day at 2PM, I got a call from someone saying they were with Prime Meridian moving and AT MY APARTMENT TO MOVE. Are they kidding me????? NO MATTER WHAT YOU DO, DO NOT HIRE THESE GUYS. THEY DON'T DESERVE TO BE IN BUSINESS.

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    des978864

    star-empty star-empty star-empty star-empty star-empty star-full star-full star-full star-full star-full

    THEY LITERALLY DID NOT SHOW UP THE DAY OF THE MOVE. IT WAS A NIGHTMARE. NO MATTER WHAT YOU DO, DO NOT HIRE THESE GUYS. THEY DON'T DESERVE TO BE IN BUSINESS. This was the most horrific, stressful, worst experience I've ever had with any company ever. An absolute nightmare! Despite speaking to them multiple times over the week, getting their confirmation email for 10am on Friday and them sending over their COI to the buildings, they literally were no shows. See the attached conversation with him! They were supposed to come at 10am on Friday, Feb 14th. At around 10:30 - 11:30 I emailed and called their main office and spoke to Diane who I had dealt with for over a week and she was confused that they weren't there and then said they're on their way. Then, I called back and she thought they already showed up. Then I texted who I think is the owner that I also previously spoke to and said "Hey where are you, you were scheduled to come at 10am." He replied "What is your address again, did you pay your deposit?" and I could not believe what I was hearing. Then he unapologetically said "Can we do it later today or tomorrow?" as if it's not big deal that people need to book movers in NYC at specific times and buildings have rules. I told him "NO I need to move today! That's now not how this works!" At around 12:15 he said guys were on their way. They weren't. Then at around 2pm, his driver called me and said he's on the way. Then at 2:45, the driver said he'll be there by 3:15. I warned them we can't use the elevator after 4PM which they knew when I booked it. Then at 3:45pm, I lost it and went ballistic at them. Then they said they were insulted by my cursing and aren't coming at all. We had to get last minute Task Rabbits to try to help us move at the last second! We had to hobble together whoever we can find, I become the second mover and we had to try to get everything out. We ended up getting almost half our apartment out and our building (after seeing what happened) was nice enough to let us finish the move Tuesday! The whole thing cost us about an extra $4,000!!!!!!!!! I have sent Prime Meridian an invoice for the financial damages caused by their actions and have no problem going to court over it so they pay me back for their complete failure. He did not care at all. Literally the guy could not care a bit and got mad at me for being mad at them! Booking the moving company is the most important part of the move and these guys don't deserve to ever have any business or work with anyone ever again. You can see the full conversation and email in the images attached with times. It's WORTH the read - The conversation should speak for itself. These guys are the BIGGEST JOKE. OMG and the next day at 2PM, I got a call from someone saying they were with Prime Meridian moving and AT MY APARTMENT TO MOVE. Are they kidding me????? NO MATTER WHAT YOU DO, DO NOT HIRE THESE GUYS. THEY DON'T DESERVE TO BE IN BUSINESS.

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      Bowematthew1377

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      Kris and his crew were the best! Made the move seamless and as easy as could be. Have used in the past and will definitely use them again in the future. Always happy ?

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        Music567861

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        Everything about Prime Meridian Moving was excellent. Dealing with Diane who booked the job to the two gentlemen that moved us. They were punctual, pleasant and very careful with our belonging. I definitely felt like we were in good hands. I would HIGHLY recommend them!

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          Saladramaggie19

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          Thank you thank you thank you Prime Meridian Moving for everything you did for us last minute. I couldn't be more grateful for this company, the manager and their employees. First and foremost, we hired someone else to move our stuff yesterday and they never showed up. I panicked and immediately went online looking for another moving company. Three people recommended Prime Meridian Moving on Facebook and they reached out to me as soon as they knew I was looking for someone. The manager called his employees to see who was available and within minutes he put together his team and sent them to our apartment in New Jersey. Three men showed up in a large truck a couple hours later, packed up our entire apartment (which was on the third floor with no elevator) and got everything done. These men worked HARD, they wrapped all of our furniture/TV's, mattresses, and made sure everything was well protected before transporting it. They even helped us carry things we didn't want into the dumpster since it was all so heavy! In addition to our apartment, we also had to stop at a relative's house to pick up some more belongings before we headed to the house to drop everything off. Once we got to the house, all of our labeled boxes were neatly stacked in the appropriate places, they helped us set up our bedroom furniture and bed/frame. Everything was done and finished an hour early and we were so incredibly happy with their service. I highly recommend Prime Meridian for all of your moving needs and we will surely be using them for any and all of our moves in the future! - Maggie & Joe (Freehold Twp. NJ)

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            Jbfuture8252

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            Originally thought moving would be difficult an expensive but was very surprised when I hired prime meridian I moved to NYC from Boston an while price checking mover couldn’t believe prime meridian gave me a better price to come get me from Boston (they are located in NYC) An move me to NYC them company’s that are based are Boston! The movers were professional the job went a lot faster then expected & it’s the first time I moved an don’t have any damages! Thanks again an I’ll be recommending prime to anyone I know preparing to move!

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              Company Info

              States of Operation:

              Services & Handling:

              You can call them at 646 595 6703 or visit their website https://primemeridianmoving.com/

              The address of Prime Meridian Moving is: New York, USA.

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