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They’re terrible don’t show up when promised don’t honor the estimate we were promised delivery on Saturday it’s Tuesday and still no belongings you can call me and I will tell you 3174745997 My name is Becky Blake
New era veteran relocation is a fucking joke. Jim from that department is a slick tongue liar. The day before our move we have had nothing but problems. My family and I feel betrayed and lied to by this “honest and integrity filled” company. We never received the information from Jim at New Era for the third party vehicle movers. Which by the way, Jim stated he hates using third party. So we have to spend more money to have our vehicle moved and rushed around to get that situated. Then the movers call us on the day of the move to tell us they won’t be there until the next day. So the day that is better for us and the day that was guaranteed to us in the pick up contract is perfect, we now have to move our items on a rainy day, if the movers show up. This company has bad reviews and now I see why. Slick tongue sales people who say they look out for veterans and only have the best care for them. Bullshit. A lot of promises and guarantees that have been lies this whole time. O and their 24/7 customer service is a lie. They only work on the scheduled hours and they usually don’t answer the phone. This company is bullshit and horrible. I will steer people away from them, including my active duty and veteran friends.
I had a great moving day experience with them. Very courteous and professional. They disassembled and assembled all the furniture where it belonged. Always made sure it was correct and that I was happy. Definitely would recommend and use them again in the future!
We contract with New era relocation for our move and the day truck arrived to pick up they started asking more money for the delivery and we refused because we already finalize the amount in contract then they didn’t deliver our truck till 11 days after pickup then they ask extra $670 for the delivery again and said they deliver ,unload , and assemble all furniture but so we agreed to pay extra $670 and when the truck arrived it was just a driver to unload the truck so we had to help him to unload though we paid extra money and he didn’t even do the assembling and left after unloading the company said they gonna send a 2 people for assembling but after the day of delivery they never received our call to answer. Totally cheating we had a very bad experience ever with this New era relocation company.
What a great moving company. They made it so easy for me to move my sister and her husband into assisted living. They took pictures prior to the move and then set up the rooms almost identical at their new residence. And Naomi did a wonderful job staging the place. It was the best. I have recommended you already!
These guys sell a bill of goods, then farm it out to disreputable companies. Although they have decent customer service, in that they actually answer the phone, once they subcontract out, they have no clue what is going on with your goods. They make promises they can't keep.
New Era Moving Company offers a wide range of moving solutions. We are a reputed moving company with the aim to start a new era of advanced moving in the industry. We specialize in all types of moving services including residential moving, commercial moving, local moving services, and long distance moving services. Our movers are professionals with great respect for your money, time, and other resources.
We are fully licensed, insured, and bonded to handle client’s moving requirements and offer you a safe moving experience. You can trust us for handling your expensive products with great efficiency and help you move safely from location A to B.
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