16 Reviews for Lone Star Movers

rich5555777797

EASY MOVE

5/ 5

I chose LSM to take us from Sherman Oaks to Queens NY. Move day was a breeze, the guys were efficient and quick. Delivery was 2 weeks, plus they stored my goods for another week until i settled in to my new apartment. I would recommend using them. Thank you guys!

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tnpball134

Worst Experience EVER

1/ 5

Buyer beware! This company is as UNDEPENDABLE as they come. If you want a company that does NOT price gouge, calls you when the truck is on the way, delivers your boxes in a timely manner, and has friendly representatives to help you resolve any problems, this company is definitely NOT THE COMPANY TO USE. Our experience included an additional $2500 over the initial estimated cost, 14 days for my dads stuff to be delivered to a location 4 hours away (after being told it would be delivered in 2 days on a date they allowed me to pick), a truck too big to be able to deliver to the address we gave (even though they were notified of the limitations when we booked them) which resulted in an offer to ‘fix’ the problem for another $800, and unknowledgeable, uncaring, and unhelpful customer service representatives. In all of my years dealing with companies for ANY type of service, this is by far the WORST COMPANY I have ever had the misfortune to deal with. How any of the employees can sleep at night knowing how they treat their customers is a testament to how some companies operate solely for the all mighty dollar. If this company went out of business tomorrow, this world would be a much better place. My advice to anybody looking to use this company is to RUN AWAY AS FAR AND AS FAST AS POSSIBLE!

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shakirarheath659

Amazing care of my stuff

5/ 5

Best moving crew ever! Thanks to Lone Star Movers, I am now comfortably living in my new home after the least stressful move of my life. The crew worked quickly to get me out of one house into another. They took amazing care of my stuff, and I could not be happier with how things turned out.

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brookspaulette20576

Horrible company

1/ 5

I had the misfortune to use this Co ( based out of San Diego). Choosing this moving company I have. Add in my 72 years They don’t show up when they are scheduled to arrive – either for pickup or drop off. Packers are always given other tasks to do rather than being able to get right to the move Their packing abilities are horrible and definitely not in the favor of the client one example is my clothing which should have been hung in wardrobe boxes (which I paid for) were just thrown into the boxes with shoes and other items on top of them all my clothes now need to be ironed Worst is the lying by representative Ann and demand for cash at the end

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Becky Ulibarri

Most Affordable Moving Company

5/ 5

If you are looking for the most affordable moving company in this state, then Lone Star Movers is the best bet. These guys did such an amazing job, I have no complaints whatsoever. Everything went so smoothly, I was amazed. Who would have thought that moving could be smooth sailing this way. Amazing!

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Carol Beadles

Best Moving Company

5/ 5

Excellent services from the best moving company in the state. This is the second time I’m using this company, and their offerings just keep getting better and better. Thanks guys for ensuring that my things arrived safely, and for being so trustworthy. I was monitoring the move remotely due to work duties, and it’s nice to know there are actually moving companies that are completely trustworthy.

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Kim

Good driver, terrible customer service and lying specialist

1/ 5

customer Service is not helpful at all. The specialist who set up the move fed us false information and made us believe the move would be a lot faster and smoother. READ your Contract! They will not deliver your items after they pick them up from position A. They will take them to Dallas for 10-12 days and then they have 21 business days to deliver from the Dallas warehouse. I personally would not ever chose the moving company and am upset I chose them in the first place. All the good reviews are false

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Julianne R.

Extremely happy with the service

5/ 5

My rep from Lone Star was very easy to deal with, and so were the crew members. I barely had to do anything apart from watching them work. I didn’t have to give any instructions as they knew exactly how to pack and handle each of my items. It truly was an awesome moving experience.

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angelica

lone star movers

5/ 5

They came right in time and worked very fast and professionally. They wrapped everything that needed to be protected. They were polite and had a great attitude! So far this was the most amazing moving experience I’ve ever had and I will definitely recommend them to anyone!

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michele

Lone Star Movers

5/ 5

Great service. They were very professional and called us ahead of time for delivery details as they promised. They delivered 3 days after pickup which to me was awesome. Thank you for your big help.

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pauli fran

lone star movers

4/ 5

We were very pleased with moving services and the efforts of their driver and worker to make our move a positive move. On a scale of 1 to 10 we would rate our service a 9 overall. The wait time in between pick up and deliver was 6 days which dropped it from a 10 we were hoping it would be between 2 and maybe 4 days but oh well. Nothing was broken and our price wasn’t changed.

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faya rosio

lone star movers

4/ 5

This company took all my stress away and assumed all the responsibility of my move, I just needed to call them once and then they sent me the quote quickly which was the lowest one that I got among several other companies, I confirmed the booking for the next day since I needed to move urgently, and as promised the next day the guys showed up. The guys handled everything carefully and efficiently. I highly recommend this company.

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danielaaguilera

Lone Star Movers

5/ 5

On time, polite, professional and honest. The crew did everything they could to make sure we werent stressed out. they arrived at 9am. They got started right away.Having this kind of service was pleasent. I had enough stress worrying about getting my family out. Lack of sleep didnt even cause stress this day. one person delegated the crew responsibilities. They were all knowledgeable, clean and took good care of everything. The organization of our mess was handled well. The manager on duty had good control and planning of everything.

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carlos

Lone Star Movers

5/ 5

I am very happy with the service the company. They came on time with 2 trucks, which were in great condition and they had all necessary tools with them. Movers were very fast and efficient in packing, moving and storing my belongings to the new location and they did not charge me a lot. So, I can say that it was a pleasant experience with them. I recommend them.

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fran

lone star movers

5/ 5

There team did a great job and have been moving people and companies for 20+ years. Everything was moved perfect and done. I would use them again and tell all my friends. They were also ontime. thanks!

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AngelaLPryor

This company is an impressive one

5/ 5

My move is completed, and I could not be happier with the level of service I got from these guys. They were so professional, organized, and easy to communicate with. They were also quite quick, which meant the move was over and done within the time we had agreed upon. Total thumbs up for a job well done!

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