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Evergreen is a broker. They hired multiple companies to move me from California to Ohio. These were terrible, unreliable companies and Evergreen takes no responsibility for it. I moved because of a job offer. They failed to show up on the schedule day twice, which required me to rebook several hotels and was never reimbursed. In my first contract the cost was estimated to be under $6000 for a full-service move. It ended up costing me over $11,000 which I was forced to agree to on the day of the move or I risked losing the job. They deliberately placed small items in big boxes and then filled the rest with packing paper. They artificially inflated the cubic feet I was estimated to take up. When it came time to deliver I called many times but couldn't get through to anyone. I called around using different lines until I got through to a sales guy who helped get my delivery coordinated. Upon delivery: They asked for even more money and held my belongings hostage. None of my stuff was unpacked, several pieces of furniture were damaged, and my refrigerator was left outside in the snow. I had to buy a new bed frame because it was completely destroyed. The movers didn't put anything down and covered the carpet in mud. A giant pile of tape and cardboard was left in the driveway. Then the truck driver has the gall to not even pay the movers THEY hired. Check the BBB before hiring a moving company. You will find that this company is your worst option.
Absolutely worse experience ever. Tried to leave a review with all the details but it would not let me submit. BEWARE - Worse Company that doesn't care about customer service. Upon arrival price actually doubled!! Paid in full at time of move and then had to pay additional $1200.00 to get furniture delivered. Office girl was no assistance at all. Would have been cheaper to buy all new furniture! Do not trust this company!
My move cost more than twice as much as quoted, and I was disallowed from independently confirming the validity of the increased cubic footage. The movers attempted to charge me for services already accounted for in my contract. My property took three times as long as estimated to arrive with no attempt made to inform me of delays or complications. Pieces of furniture not intended for disassembly were indeed, by open admission, dismantled and subsequently destroyed despite my having paid for the cubic footage to move them intact. Any reimbursements for damages were contingent on agreeing to an all-encompassing gag order for myself and any acquaintances to never speak ill of the company in any public forum. I have never written an online review in my life. I am eating the cost of their negligence to advise you against using this company.
I will gladly want to recommend Evergreen Van Lines. Overall we were happy with the service we received. They were punctual and courteous and worked hard to give us what we wanted in a mover. I would recommend them to anyone who needs a professional long distance mover.
The quoting process was easy and accurate. The guys came over on time and hustled. It is always strange letting folks into your home for things like this but these guys were AMAZING and so nice. We were on the fence about using a moving service for our move but after using Evergreen Van Lines I can say that we will ALWAYS and ONLY use them in the future. Thanks guys!
These movers were on time, professional and honest. They never stopped or even took breaks on an extremely hot day. They had a great attitude and were very respectful and careful with my furniture and walls. I highly recommend Evergreen van lines crews of strong, tireless workers.
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