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Where do I even begin? Moving day - they stole items out of our fridge, gave us the wrong moving window then blamed us for being wrong, threatened me when I reminded them about a few items that needed to be removed from the wall, then broke valuable and breakable items on purpose in retaliation After moving day - originally acknowledged that the service had been unacceptable and promised us for weeks that we could speak to someone higher up to get the situation evaluated and have our compensation adjusted. We proactively reached out on multiple occasions. Then in the 11th hour refused to let us escalate and held our items hostage until we wired additional money. After delivery - never followed through on financially paying for the items they damaged and were impossible to get ahold of. They didn't return a single attempt at outreach. When I filed a better business bureau complaint, they ignored it and I learned they had a BBB rating of an F. Don't work with this company. They will treat you terribly and then attempt to gaslight you into thinking it's your fault.
These guys are smooth and good-humored professionals, from the phones to the maneuvering and transport of furniture. Always a pleasure to work with. We've used them several times for office moves, and today Patrick and Steve took care of move with customary competence and friendliness.
From the time that I talked to him, who gave me a fantastic price for moving my 2200 sq ft home with an additional stop at a storage unit, to the move completion I got exceptional service. Both trucks arrived on time and the team of four guys got to work immediately. They wrapped all the important pieces and had my house loaded within 3 hours. One truck came to the new house, while the other one picked this things we had in storage. The guys were professional and made sure they put the goods where I wanted them. I highly recommend Ernest Moving and Storage. Great Value and a truly great bunch of guys moving!!
I was recommended by someone else who had hired Ernest moving & storage before and was happy with their service. I called for a quote and when I shopped around to compare, I found that their fees were very reasonable so I decided to go with them. I think they were very good about communicating regarding everything I needed to know for my move, and they arrived in a reasonable amount of time (they give you a 2-hour window) and was able to complete the entire move in 2 hours. And nothing broken! :-) I would hire them again in the future.
Moving is normally a hassle. Ernest moving & storage made our move extremely easy. From the moving quote to the day of delivery everything went smooth. Well organized and professional, are the words I would use to describe the entire team. Our move was from FL to NJ and we were packed and delivered without incident in one day from a 3000 square foot home. Thank u Mark and Dale and your team, Manuel, Alberto, Luis and Eddie for making this a good experience and your best personal service. I would recommend you and your company to anyone looking for a smooth move.
Ernest Moving is pleased to offer a wide range of local moving services which will be really helpful for everyone who is planning to move. Our company does all of the kinds of work professionally whether you need to move into a new apartment to relocate your office. We are ready to provide services for both residential and commercial purposes.
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