Please do not use this company. I purchased this groupon that was $400 towards the total invoice, which was fine. I also placed a $200 deposit, which also goes toward the total invoice. All together I had a $600 credit. I called to schedule the move, and was told that I would need 3 movers with 26ft truck. They send 2 young men, with a 22ft truck. They movers broke my bed, by breaking the side post from the end drawers. They also broke my treadmill. They then charged me an additional $356, saying that I went over the time and capacity, even though all my items were listed on my order. When I tried to explain my position, the supervisor on the phone instructed the movers to hold my tv hostage, and extort me for more cash. Doorage said that they would conduct an investigation, but they continue to charge my credit card (that they have "on file"), and no one is answering my calls. They telephone supervisor also called me a Bitch over the phone. I had just bought my 1st home and this should have been an easy happy move, but instead it was one of the worst experiences of my life. I will also be reporting them to the BBB.
Doorage is a door-to-door storage provider that brings convenient, affordable, clean, and safe storage to consumers utilizing today’s technology. We’re fast and precise. We offer uniquely affordable services and tremendous speed – all while continuously giving back to the community. You store. We donate. Doorage has made a pledge to donate 1% of total gross storage sales to breast cancer research and survivor support, and 1% of total gross storage sales by market to local after school programs.
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