6 Reviews for Budget Van Lines

Reo

They did a great job

5/ 5

They padded and wrapped all my furniture as promised. They are highly reliable and credible. I would recommend them to anyone who desires a smooth and stress-free relocation

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Charlie Leo

Manageable but not the best

3/ 5

They requested for additional charges to make use of Satellite truck to convey my stuffs from Dallas to Buena Park CA. I didn’t budget for that and am really disappointed at their price inconsistency.

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Newton Smith

Don't use them

1/ 5

I don’t think I want to work with Purple Heart Moving Group again and I’ll not recommend them to anyone who intends to relocate. Their communication is very poor and they did not complete the job I hired them for. They left many of my properties in the garage without waiting to set it up.

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Elena

Poor Communication

1/ 5

Poor communication! The first time I called, a lady answered me and we spoke for some minutes, of which I was satisfied. After giving them the job, I could barely get a response when I put a call through. They really need to work on that.

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Samantha

I also got a discount on moving

5/ 5

They actually gave me discount for moving my properties from Las Vegas to San Francisco. At first, I didn’t believe it because my properties were so much and their charge was ridiculously low. After the job, they issued the discount and am really encouraged to work with them in future times.

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Joyce

Budget Van Lines = Bad Communication

2/ 5

The representative I first dealt with was very personable and friendly. After my things were picked up by the movers they hired, I could not get the same person on the phone again, nor would he answer my email requests. I was promised my furniture would be wrapped and padded. That was not the case. Only two pieces were wrapped and I had to pay an extra $75 for that service. All my other wooden pieces were damaged, scratched and gouged badly. Both of my electric fans were broken. I have yet to receive the certified weight slips, either. I highly doubt the weight for which I was charged and no one at the moving company or Budget Van Lines cares. I feel I was mislead and disrespected once my money was all paid. Next time I move, I’ll either sell or burn whatever I can’t transport myself. That will save me the aggravation and cost of using a mover.

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