Budget Van Lines
Company Name: Budget Van Lines Inc
License & Registration: DOT# 2233611 I.C.C MC# 512534
Address: 9081 W Sahara Ave #100
Las Vegas, NV 89117
Primary Phone: (800) 611-6001
Alternate Phone: N/A
Email: info@budgetvanlines.com
Website: www.budgetvanlines.com
Hours of Operation: 6.00 AM – 8.00 PM
2 out of 5 Budget Van Lines = Bad Communication
Joyce –
The representative I first dealt with was very personable and friendly. After my things were picked up by the movers they hired, I could not get the same person on the phone again, nor would he answer my email requests. I was promised my furniture would be wrapped and padded. That was not the case. Only two pieces were wrapped and I had to pay an extra $75 for that service. All my other wooden pieces were damaged, scratched and gouged badly. Both of my electric fans were broken. I have yet to receive the certified weight slips, either. I highly doubt the weight for which I was charged and no one at the moving company or Budget Van Lines cares. I feel I was mislead and disrespected once my money was all paid. Next time I move, I’ll either sell or burn whatever I can’t transport myself. That will save me the aggravation and cost of using a mover.
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5 out of 5 I also got a discount on moving
Samantha –
They actually gave me discount for moving my properties from Las Vegas to San Francisco. At first, I didn’t believe it because my properties were so much and their charge was ridiculously low. After the job, they issued the discount and am really encouraged to work with them in future times.
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1 out of 5 Poor Communication
Elena –
Poor communication! The first time I called, a lady answered me and we spoke for some minutes, of which I was satisfied. After giving them the job, I could barely get a response when I put a call through. They really need to work on that.
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1 out of 5 Don't use them
Newton Smith –
I don’t think I want to work with Purple Heart Moving Group again and I’ll not recommend them to anyone who intends to relocate. Their communication is very poor and they did not complete the job I hired them for. They left many of my properties in the garage without waiting to set it up.
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3 out of 5 Manageable but not the best
Charlie Leo –
They requested for additional charges to make use of Satellite truck to convey my stuffs from Dallas to Buena Park CA. I didn’t budget for that and am really disappointed at their price inconsistency.
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5 out of 5 They did a great job
Reo –
They padded and wrapped all my furniture as promised. They are highly reliable and credible. I would recommend them to anyone who desires a smooth and stress-free relocation
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