1 Review for Best Interstate Moving + Storage

Andrea B

NIGHTMARE CUSTOMER SERVICE!!!!

1/ 5

When giving a price quotation and discussing my inventory, they were kind and polite but after paying the reservation fee, extra charges and surprises kept coming up.The subcontracted carrier added lots of extra charges and Best Interstate Moving told me they will not get involved. All of this in a disrespectful and impolite way. That is not the way to talk to anyone, let alone a paying customer! The representative put me on hold with no reason for 10 mins (without announcing it) and even after I asked her to talk to me in a respectful manner, she kept interrupting me, constantly raised her voice and DID NOTHING about my case. She kept saying ‘you will not get any discount’ and I said, you have not yet even heard my case…
Stephanie Little, that is not the way to treat a human being!

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