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DO NOT USE THESE GUYS if you care at all about your belongings. They broke so much of my belongings and took zero responsibility. I paid hourly and they still overpacked their dolly's resulting in dropping many things and breaking them. They took no accountability. They said I should've taken out movers insurance but that was never mentioned until over $500 of my things were destroyed. Worst mover experience of my life. Ontop of all of that, they charged me 7 months later and I am still disputing the charge. What a nightmare.
This is literally the worst moving company you could ever found! The customer service was terrible. The rate turned out to be twice as it was originally quoted. The waiting time is long after you notice them about your moving date. Overall just a terrible experience with this company!! Snapshot: When they arrived (late), two of the men straightly asked for a tip before picking up a box. I agreed for tip, and offered them a drink and let them to stay in my living room as it was very hot outside. They couldn’t get all of my stuff to the house I thought they were afraid that they can damage something-wrong they were just lazy! When they decided that they can get at least a washer and dryer to the house they haven’t used any tools they were just pushing and pulling it!! As a result, my hallway floor got scratched so badly and a huge chunk of my wall is missing, They refuse to pay for any damages.. If you have movers from this company please be careful!!!!
BB&D Transportation LLC. Moving & Storage specializes in residential moving, commercial moving and storage for customers in DC, MD and NoVA. At BB&D moving & storage, we go above and beyond our customer expectations, our number one goal is customer care and satisfaction. BB&D is an independent moving service company, created to look after and secure our residential and commercial customers belongings with efficiencies and less delays or damages on all our jobs. We live and die by our customer service standards and by doing so we will make sure we keep our company in business and continue to grow our outstanding reputation. We are big enough to do any size of job but small enough to personalize all our moving services. Our priority is YOU! our customer. We have been in the moving industry for more than 12 years. Look forward to adding you as a one more satisfied customer to our list.
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