3 Reviews for AAA Moving and Storage

kainejob201911

Our Move Went PERFECT!

5/ 5

AAA Moving & Storage was very thorough, took the time to gather all the needed info (they even asked specific questions no other mover did while gathering data), and they did the very best job packing up all of our belongings for the big move. When everything arrived we were so happy to see everything was in great condition, and there were no missing items or issues to report at all. We have referred a couple of different friends and family members to them and they had the same report. Special Thanks to Jason, he was the rep that took the time to make all notes and calculate all measurements. He really made this go off well. Special thanks to the dispatch staff keeping in great contact. We would highly recommend this company for outstanding service, best pricing, and getting the job done perfectly!

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May Melisa

Horrible

1/ 5

My experience with Three AAA Moving was HORRIBLE. They were nice and friendly when they came out to do the estimate, but things went downhill quickly.

The guy doing the estimate underestimated the weight of my belongings by over a thousand pounds (considering that I was living in 400 square feet at the time, I find this inexcusable).

Due to the gross underestimate, I ended up paying over a thousand dollars more than the estimate I was given. Worse, my new company was footing the bill, and they were NOT pleased with the discrepancy.

I was told that my things would be delivered on a certain day. I arranged to have the day off from my new job so I could be there. I attempted to call the moving company a few times before that date, but no one ever answered the phone or responded to my message. I finally got a call the day that my items were supposed to be delivered to tell me that the items would NOT be delivered on the date that I was told, that I had never been told that the items would be delivered on this date (even though it was written on the top of my copy of the estimate). Instead, they would be delivered the next week, and I could not arrange to have this day off from work, so the driver had to waste a day sitting around my town until I got home at 5:30pm.

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Fox

Horrific Experience. Avoid!

1/ 5

Do not use! If I could give minus stars, I would. Worst experience ever. Stated one price then it was almost double when loaded. 6K to 12k is quite a bit different. Highlights – funny how the most expensive piece of artwork is ‘missing’ and didn’t make it to our new home. Literally stole our personal moving equipment – dolly and padded furniture movers. Said they would pay for it but still nothing and won’t help figure out where the check was sent to pay for stolen items. Damaged our safe and it now has issues opening. Every single tote was broken. Every single box had damage. Save yourself the heartache and AVOID AT ALL COSTS.

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