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AAA Family Move LLC

AAA Family Move LLC
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11 reviews

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AAA Family Move LLC

lhqent92

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I've move over a dozen times for work and at this point am pretty used to movers charging 10%-20% more then they quote. I was shocked when the bid Steve gave came in within $100. They work was above average based on previous experiences. They dropped my stuff

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    studio101bysl56

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    We needed help moving our gallery to Houston. Needless to say I was very meticulous with our selection. Out of the 15 or so companies that called me, only 3 were located in the Kansas City area physically. I went to every office and visually inspected their warehouse and offices. To my surprise 1 of the companies used a fake mail drop at a temporary office suite. We refused to deal with companies that didn't have a local office so we finally stopped by AAA family movers. They were unaware that I intended on coming in so I could see what things were really like. I was pleased to see that the office was clean. The office staff was helpful and gave me the full tour after explaining who I was and why I was there. The move went just as planned and none of our pieces were damaged.

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      ZODAN122753

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      They didn’t waste any time while packing. Their packing skills were fantastic and they utilized the packing materials properly. They made the delivery on time as well. I took an inventory and everything was in great condition. I really enjoyed having them as my moving company. Crew was amazing!

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        christiansengul12364

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        This company is better the advertised. We had a lot of stuff to move and our move went perfectly.

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          hassanalkhawam8774

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          I moved from St. Louis to Birmingham. I spoke to Steve Wright in Feb, who was super nice. He said that my home stuff will be delivered within 5 days. He said they are NOT broker. I signed the contract. They picked up my home furniture on Thursday June 18th. Then I moved to Birmingham on Sunday because I was under impression that my home furniture will be delivered on Monday June 22nd. I called the AAA family move and the boss answered my phone. He is so rude and disrespectful. He said (did you read the contract? Go read the contract then call us after 7 business days-June 30th). I told him Steve wright told me without 5 days! He said I don’t care what Steve said! The manager name is Anatoliy Yakovlev. He is rude and very disrespectful. So I waited until June 30th then I called then. Remember this guy (Sam Kosukhin) who is the biggest liar is the wold after Steve wright. He said if you read the contract, it might take to 21 business day. I have contacted few legal authorities who stated that 21-days does not apply to my case as the distance from St. Louis to Birmingham is less than 500 miles and should be delivered within less than 7 business days. So if Sam tells you 21 days, tell him “you are liar and this is not true unless if it’s >1000 miles”. I used to call them everyday and emailing them, until Sam sent me this email (see attached picture). So I sent companies to BBB Kansas who actually communicated with AAA move family. The AAA moving company uses the same lies more and more about 21 days and they are not breaking the contract. They are insisting to show their stupidity and they think the people are stupid or idiot. However, on July 5th they delivered my home furniture (17 days after picking up my furniture). My advises: 1- avoid this company. They are nice until they pick yo your furniture. Then they are rude, disrespectful and not honest. 2- they are broker. They are not real company. 3- if you got screwed and they picked your furniture already, file complaint to BBB Kansas as they are very helpful. 4- file complaint to fmcsa. (It’s good for long term to destroy their career) 5- send them emails everyday and keep that for the record as you will need these emails if you file a lawsuit again the company. Just remember, stay away from this company. Don’t be fool with the good reviews on google as they paid money for advertising company for that. Also the company employee wrote good reviews about themself (for example Sam Kusukin who is the biggest liar after Steve wright wrote a good review about himself!!!!) see the attached picture. Go with Yelp and bbb reviews. Please don’t hesitate to contact me at [email protected] for any questions about this company. Dr. Hassan Alkhawam

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            gabby.mon3t47

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            This company is not who you want! Choose anyone else! They stole my sons PS4 out of one of my dressers, broke several large items, ripped up our grill cover, destroyed our dining room table and a few other large pieces and we are now having to fight with them to give us the full value of our items back. The sales team seems wonderful, they will work with you as and answer as many questions as you have so that you feel comfortable with them. Then you find out that the sales team has no idea what is going on and they basically lie to you through out the entire process. Nothing is covered under the insurance and your items will more than likely arrive late! We had to wait an extra week for our belongings. We were told our belongings would be stored in the new city we moved to when in fact our belongings were taken to a warehouse in Kansas. The only good thing I can say is that we actually got the free month of storage we were promised. Well, when I think about it, we ended up having to pay $1800 over our original estimate so maybe we didn’t. Bottom line done use this company!

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              Company Info

              States of Operation:

              Services & Handling:

              You can call them at 913-712-0303 or visit their website https://aaamovingkansas.com

              The address of AAA Family Move LLC is: 8810 West 64th Place Merriam, KS 66202.

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