6 Reviews for AAA Family Move LLC

gabby.mon3t47

Horrible! Do not use

1/ 5

This company is not who you want! Choose anyone else! They stole my sons PS4 out of one of my dressers, broke several large items, ripped up our grill cover, destroyed our dining room table and a few other large pieces and we are now having to fight with them to give us the full value of our items back. The sales team seems wonderful, they will work with you as and answer as many questions as you have so that you feel comfortable with them. Then you find out that the sales team has no idea what is going on and they basically lie to you through out the entire process. Nothing is covered under the insurance and your items will more than likely arrive late! We had to wait an extra week for our belongings. We were told our belongings would be stored in the new city we moved to when in fact our belongings were taken to a warehouse in Kansas. The only good thing I can say is that we actually got the free month of storage we were promised. Well, when I think about it, we ended up having to pay $1800 over our original estimate so maybe we didn’t. Bottom line done use this company!

Was this review ...?

gabby.mon3t47

Horrible! Do not use

1/ 5

This company is not who you want! Choose anyone else! They stole my sons PS4 out of one of my dressers, broke several large items, ripped up our grill cover, destroyed our dining room table and a few other large pieces and we are now having to fight with them to give us the full value of our items back. The sales team seems wonderful, they will work with you as and answer as many questions as you have so that you feel comfortable with them. Then you find out that the sales team has no idea what is going on and they basically lie to you through out the entire process. Nothing is covered under the insurance and your items will more than likely arrive late! We had to wait an extra week for our belongings. We were told our belongings would be stored in the new city we moved to when in fact our belongings were taken to a warehouse in Kansas. The only good thing I can say is that we actually got the free month of storage we were promised. Well, when I think about it, we ended up having to pay $1800 over our original estimate so maybe we didn’t. Bottom line done use this company!

Was this review ...?

BAHAR

11/16/2019

We hired AAA Family Movers to move us from our home in st louis Missouri to Allen Txsas . First, we were required to pay 1/3 of the estimated cost of the move, I called them the day after that, and asked them, how much charg me for extra box, they said $4 and also asked them, this truck is share with somebody else or just they load my stuff, and they said, “No, we just load your stuffs and we don’t share with anybody”. On Monday afternoon, their truck arrived, and they loaded one half of my stuffs, and the drivers said, our tickets finished and we couldn’t load your stuffs more than this. They charge twice more, and also didn’t load all my stuffs, thier worker stole two boxes I had too much struggling with this company, and never I couldn’t trust them, they are lier. After one week they call me , the truck will arrive on Sunday, after they loaded my stuffs, I found out three boxes has lost and the most of my kitchen wasn’t there, also they damaged to my kitchen stuffs and the table. I never ever recomended this company to anybody. I already opened a claim for them and I didn’t get any responce

Was this review ...?

Ronald L Morris

5/ 5

This was the first time we have used a mover to move us and were very pleased by AAA Family Movers. Nathan, Archie, Joe and John did a great job in wrapping all our furniture and the packing of the truck. The truck with our furniture just took one day longer getting to our new home in Alabama which was 971 miles from our Kansas home that we had sold. We were very please with the total overall service AAA Family Mover provided.

Was this review ...?

Mark M

Good company

4/ 5

I have used AAA Family Move for my relocation . They crew was very professional , the rep over the phone was not!!!! Move went very well however they need to work on a better customer service reps over the phone

Was this review ...?

Thomas Procter

AAA Family Move you are the best

5/ 5

Where should I start from? In the past, I have had many moving nightmares and bad experiences. I have tried everything but to no avail. But my story changed when I decided to hire this moving company. The movers proved to me that there are still moving companies out there that are honest and reliable. AAA Family Move were helpful in ensuring my relocation processes are seamless and less-stressful. Right from inspection, they have been wonderful by giving me useful information on how to pack my things for easy loading. They were there to answer all my questions. When it comes to relocation with rest of mind, I give it to AAA Family Move. I can’t thank you enough. You are the best.

Was this review ...?

Rate us and Write a Review

Your Rating for this listing

angry
crying
sleeping
smily
cool
Browse

Your review is recommended to be at least 140 characters long

building Own or work here? Claim Now! Claim Now!

Claim This Listing