How to Choose a Reliable Moving Company

With a global economy development and the need to search for greener pasture in different parts of the world, moving to new places and settling down elsewhere is an opportunity explored by many individuals and families.

While opportunities present themselves in a multitude of locations, moving to a particular location can be challenging and hectic at times. For a single household, it can be less stressful and straightforward. However, for a complete family, there are numerous challenges to deal with.

One of these challenges to tackle is choosing the best and reliable movers for your move. In order to find a moving company with economic costing and service charges, one needs to focus on research and should be knowledgeable regarding the companies to handle his ones move.

The reason to go through this kind of rigorous search is that – it will pay off during one’s moving process. This article will explore ways in which one can take the opportunity to understand the market dynamic of moving companies and on those bases select options in which people can benefit from professional and reputable moving companies and not the other way around.

How to Choose a Reliable Moving Company

In this article

Why Researching a Reliable Mover? – A Case Study

The reason for such attentive and stringent research is because of a real-life event, which happened to a US citizen wanting to move his family and belongings to the state of Texas.

The resident of Las Vegas Schneider Jhones, who is a professional model and PR (Public Relations) expert researched a moving company and found the cheapest company agreeing to take the task at hand for a price of 1700 USD.

As an advance service fee, which was half of the amount (50%) of the total committed, the moving company delayed the move constantly and did not bother to answer the client’s needs or his requirements.

This type of behavior and attitude resulted in delays of the client’s move. Finally, Mr. Jhones decided to release his belongings from the company and demanded his advance back, which again took time and was a long ordeal to follow on.

However, it implies that the company he selected was not reliable and did not facilitate the client request properly and refused to make any financial returns.

Overall, Mr. Jhones had to incur a cost of $4000, which was more than what he had expected it to be. Is that the kind of experience you pray for? Hence, there is a need to choose a reliable and reputable national moving companies for the move.

These experiences are worthy of taking as points from which one can learn from and better take inspiration and not be a victim of any of them.

Moving companies intend to trap the client by first taking an advance cheque, and when it is time to serve the client on the basis of that very financial point, which is expected of every mover, they show their colors.

Choosing a Reliable Mover for your Move

There are various techniques of choosing a reliable mover among tens of them that would submit quote. Many put much value on charges, but can that guarantee good service?

Below tips will help choose the best moving company for your move:

1. Local Expertise

If you are adamant about a local company when selecting a moving company, then it is the best option to consider.

One of the reasons for choosing a local moving company is that you cannot be tricked or fooled in any way as the company will fear defamation of loss of reputation in the vicinity and business as a whole.

This way you can ensure reliability and assurance of good operations from the business as well.


Before paying any company advances or rushing to make any sort of financial deals, one should consider all options and have a list of estimates received by every company.

This way you can have an idea of which company to choose and which can be more economical and a better option overall.

However, avoid putting much value on price, as some movers may submit low quotes to win your bid without considering other options.

3. Creditability

If you intend to move somewhere farther or cross country or locations between states or provinces, then you should first recognize the authenticity and reliability of the company.

The mover that is assigned to you must have a number issued to him by the Department of Transportation.

Furthermore, having a reference from a person previously received moving services from the company can be an even better opportunity before choosing the moving company. That way you can inquire regarding the company’s shortcomings and advantages as well.

4. Feedback

Customers’ feedbacks and reviews are vital for a business as it forms a basis for more businesses and word of mouth promotions. If they tend to give bad experiences to other customers then they would not have any more contracts in their direction.

Therefore, it is also advisable to check for reviews and feedbacks from customers who have already used the service. Thanks to platform like Moving Feedback, where you can read about various moving companies

4. Deposit Crisis

As we observed in the case above, Mr. Jhones was required to deposit half the amount to the company and then what happened to him was very unprofessional and hectic as well. One should be careful when choosing a moving company.

The amount of deposit that is required by the mover should be put into consideration when choosing your mover. A moving company should not ask for a deposit of more than twenty (20%) of the total estimated cost for the move.

Moreover, if the company takes your belongings hostage, then the client should be advised to contact the police immediately.

11 Steps to Hiring a Moving Company

The steps involved in finding a good moving company can be tough. However, with a little research, you won’t regret it. You can save some money and possibly avoid moving scams when you shop around.

Below are 11 steps to guide you through the process:

1. Get Recommendations

Talk to friends, family, and colleagues at work, and real estate agents in your area. Check the phonebook to see cheap moving companies that are closer to you. You may need a moving estimate of the amount to prepare for your move.

Do not trust any moving estimate given by a mover who hasn’t come to your house to see your goods. You can collect quotes online but make you insist on physical inspection for final estimate. Avoid the assumption that popular movers are the best.

Avoid requesting an estimate from websites without traces or pass history. Locate the moving company yourself and avoid many moving scams relate to some of these websites. And avoid using non-reputable brokers to find a mover for your move as they do not follow the laws binding moving companies.

2. Do Formal Screening

Some moving companies prevent themselves from being evaluated by the Better Business Bureau by conducting business under different names.

Make sure the moving company has local offices as well as information regarding licensing and insurance. Their staff should respond to the phone with the full name of the company.

Find out if the company has other business names aside from the one you know and their federal license numbers. Go online to unveil any complaints about the moving company.

Contact the Federal Motor Carrier Safety Administration’s consumer complaints number at 888-368-7238 to know more about the mover’s history.

Also, check to figure out if the company is a scam. You will find many rogue movers on the blacklist of these websites, as well as tips and things to know about the moving world. You can also check the Rip-off Report for the moving company’s name.

3. Meet the Companies Directly for Moving Quotes

Although broker websites will give you the best information on moving pricing, they won’t be able to provide you with details of your move, such as the movers’ plans, and other information that will help simplify your move. Meet the company directly, inform them of your moving needs, and request for moving quote.

If you are not certain that your budget can accommodate many services, request for a range of moving services from your least requirement.

You can discover the distance of your move and the amount of truck space (in cubic-ft.) using a moving cost calculator. Conduct your research, collect moving quotes, and make comparisons among movers.

4. Get an In-Home Moving Estimate for the Exact Items

Show the estimator that comes to your home all the items you want to move in the kitchen, bathroom, backyard, garage, closet, basement, and so on.

Your foreman has the right to challenge your original estimate before loading if he/she feels that your stuff is more than what was initially calculated.

Request a comprehensive in-home estimate from your moving companies. The moving quote should be based on the list of items they see when walking through your home.

Make sure they are able to check everywhere that contains things that you are moving to. Unlike an online moving estimate, an in-home estimate is capable of showing you a more accurate overall cost of your move.

They are usually accurate than the estimate you receive online, even though some of the movers require that you send them photos or videos of all the items you are moving in order to get a moving quote.

If you are worried about something on your moving quote, then don’t feel reluctant to ask. Don’t wait until after completion of your move when a refund is no more possible.

Your moving company should be able to give an in-depth explanation on any moving terms used on the moving quote that seems confusing to you so you can understand to the fullest what is covered by the quote for your move. Moving estimates should be free. You can fully pay for most moves after completion.

5. Review the Estimate

The moving estimate may be served as documents that serve as your request for service as well as the bill of lading when signed by you and your moving company agent.

Together with the inventory made when your belongings are loaded, these documents are the major documents any moving company should give you.

Make sure there is an inscription of “binding estimate” on the top of the document, including the signature of the mover with a date at the lower part.

For a long-distance move, the type and amount of goods you are moving should be clearly stated, including the distance to your new residence, the pickup and delivery time, and any extra services and supplies you get from the movers.

In case you need additional insurance from your moving company, which is more than the regular $.60 per pound covered by movers, then make sure you understand the details and costs of the coverage.

For a move within the state which doesn’t allow a binding estimate, you should still make sure to get a written moving estimate that includes rate by the hour and other extra costs you may be charged for moving supplies, driving time, tolls and others. You can call your mover for clarity on any confusing part of the moving quote.

6. Compare the Various Bids received

Be vigilant of any mover that offers a too low rate than other companies. Check higher offers to see how the additional costs are being calculated. Contact the company for clarification if you seem lost.

If you are getting many reasonable moving quotes from movers, its time t take a step to negotiate further to get the most possible best rate.

Movers will work with you on pricing because of the competition in the moving market. Make sure that the moving company sends you a clear written moving estimate if possible, and don’t enter an agreement for their words.

7. Choose the Moving Company that convince you most

Now, take a closer look at the movers. Take the information you’ve collected online. The cheapest mover is not always the ideal for your move, and you need always to remember this as you are leaving your home in someone else’s hands.

Have a talk with the company’s rep on the phone and, if possible, physically. Go online again and read reviews, search for testimonials, and do everything necessary to prepare for decision making. If you found everything nice on paper and also feel convinced with a company, then it is your ride.

8. Confirm if Movers have the required License and Insurance

This is a very important question to provide an answer to. You will find most company’s license numbers on their website, but if not found, be sure to ask them. You should also take the time to figure out their insurance policy and coverage.

You don’t want your belongings damaged with no insurance protection on it. You will uncover a lot of information on any company if you have their correct DOT number. Below are things to look for:

  • The name, phone number and the address of the company. Do they correspond with the one you received from the company?
  • The field that states ‘out-of-service’ located at the upper left of the page should indicate NO.
  • The power units and drivers field display the number of trucks and drivers the moving company has. A moving company that claims to perform a hundred moves monthly but has just two moving trucks should not be taken seriously.
  • There should be an X beside Interstate at the Carrier Classification if moving to another state
  • There should be an X beside Household goods under the Cargo Carried
  • Going down, you should be worried if the moving company’s average is greater than the national average displayed in the inspection/crashes section. Any review in the Safety Rating section should be satisfactory.
  • Click on the FMCSA licensing and insurance website link at the lower part of the page. To locate the Motor Carrier Details page below the column ‘authority type, click on the Report button or HTML below View Details where you will find three listings: ‘common, ‘contract’, and ‘broker’. You get to know if the moving company’s authority is active from the ‘authority status’ column located to the right. At least there should be ‘common’ on the list as active with ‘No’ below ‘Application pending’.
  • There should be a Yes under Household items in the next table downward.
  • There is insurance information in the bottom table. A mover is required to provide cargo insurance and bodily injured and property damage insurance, which goes for a minimum of $750,000. You should be able to find BIPD at a minimum of $750,000 and Cargo indicating “Yes” under the Insurance on file heading.
  • You can contact the FMCSA to collect information on a company’s licensing status at 202-366-9805 and insurance at 202-385-2423.

9. Verify People’s Complaints against the Company

Contact the Safety Violation and Consumer Complaints direct line at FMCSA on 888-368-7239, which is available 24/7 and ask about the complaint against your mover. You can also visit the company’s address and personally check the facilities.

10. Review your Moving Document

Finally, read all your agreements and documentation received from your movers carefully. Read everything before you sign it to avoid being stuck in a moving agreement, which is difficult to get out of. Avoid signing a blank agreement, and be sure to understand the entire conditions of the agreement before you sign.

Make sure all your moving plans, details, and costs are given in writing to know exactly what the movers are coming to do on a moving day. Note, let the moving go at your own pace and do not give in to pressure to speed up your move or engage with any uncomfortable activity.

11. Now you can pick a Moving Company

Now, you can pick the company for your move. You should feel confident about the movers you’ve researched. Check the dates and other details of your relocation and ensure you receive a signed order for service and bill of lading.

Frequently Asked Questions

Finding a great mover can be an easy process if you follow the following useful tips for choosing a reputable mover:

  • Research movers Online.
  • Read Reviews on Moving Company.
  • Get an In-Home Estimate.
  • Ask for a possibility of additional fees
  • Review Your Moving document.
  • Book your move

Booking your moving company as soon as you can is a good idea, but generally, doing it between 4 to 8 weeks in advance is perfect.

The simple answer to this is that moving on a weekday from Monday to Thursday is good. This is because you can get better rates from movers during the week as demand is usually normal around that time.

Hourly rate is charged by local moving companies, so the average cost of a local move when you hire moving companies will typically cost from $90 to $120 per hour. When moving within a town, then moving labor only will cost between $60 and $80 per hour with moving truck rental excluded.

No reputable moving company will request a huge amount as a deposit before they move you. You usually pay on the delivery of your stuff. You have no control over when your items will get to you again when you pay upfront. And make sure you use credit card payment when paying to give you a chance to fight against fraud.

Consider tipping your movers between $4 and $5 per hour per mover if they’ve done a satisfying job for you. For example, if you hire a crew of 3 local movers to complete 8 hours local moving job, then you may end up tipping them $40 per mover per day which is still nice, normal, and standard tip for moving companies.

Your household goods should be delivered within a week from your exact moving date if you are moving to a nearby state. A long-distance move may see your belongings delivered between 3 to 22 days from your actual moving date.

You will be charged by a long-distance moving company based on three important factors such as the weight of the goods to be transferred, the distance (mileage) to your new home, and the types of extra services you get such as furniture assembly and disassembly, packing, temporary storage, and so on.

Although every company differs, you may be charged a per pound and per-mile rate. Prices are not the same, but the average rate throughout the country for a long-distance relocation is $.50 per pound and about $.70 per mile.

Local movers charge about $25 by the hour per mover. Three movers should not take more than six hours to move two-bedroom apartments locally, so labor alone would cost $450. The price can move up to $3,500 when moving on a long distance for an average weight of 5000 pounds.

Any move below 50 miles is generally called a local move while moving the same distance within the state is considered an interstate move. A local move is usually charged by the hour and includes charges for extra moving services.

The first choice is to avoid the obligation and expect the company to let go eventually. Another option, in fact, a better one is to negotiate for a lower or waiver of the obligation to repay with someone who can cut you some slack on the payable amount.

Below are some things to consider if you plan to leave before your contracted period expires: request that the new moving company makes you a whole and pay for your move. If you are very skilful and possess great talent and dislike your current job, you may be able to convince a new employer to pay out your moving contract for you.

Your financial institution, your insurer, and other organizations that offer you essential services need to be updated about your big move and update your new address on their records.

Final Words

Choosing a moving company is not technical or in any way difficult. It only requires focused research on your part and a bit of luck going your way. Following all the significant points mentioned above with caution, you are guaranteed of choosing a reliable one. Stay tuned to this page for more informative posts!

Comments (29)
  1. James says:

    This is well-scripted and informative. Thank you for the information.

  2. Moving Feedback says:

    Thank you for your feedback!

  3. Easton Memmott says:

    I like the tip that you gave to choose a moving service that is local and reputable. My wife and I are moving to a bigger home, and we want to hire a moving service to help us move our belongings. I will be sure to hire a reputable moving service who is local, so they will be able to offer a proper amount of help.

  4. Renz Path says:

    I do agree with you that picking a local moving company will save you from being tricked or deceived because the company does not want its reputation and business damaged in the area. That is really wise because you already know the place and can easily get in touch with them when the need arises. Since our office has a plan to relocate, our boss has really a plan to hire a moving company and I will suggest that he finds that company close to the office or within easy reach.

  5. movers says:

    really awesome post


  6. garypuntman says:

    I would love to hire a mover to help me when I move homes next month. I’ll definitely have to find someone local, like you suggested. That will ensure I find someone who has a good reputation in my area, like you said. I can also find out more information about them if they are local.

  7. Olivia Pearson says:

    I like how you said that when choosing a moving company, you should choose one that is credible and reliable, having a good reputation within the community. I think that a good reputation is a sign that the company will do their best to maintain their reputation working with you, and therefore you can be assured that your belongings are in good hands. My family is looking to move in a few months. We’ll have to look in our area for a reputable relocation service that will do everything they can to ensure we are satisfied with the protection and relocation of our valuables.

  8. Jocelyn McDonald says:

    My sister is moving to a new home, and I suggested she hire a service to help her with this process. Your article had some great tips for choosing a company like this that would help my sister, and I liked how you said to choose one that is authentic and reliable, and to make sure the mover assigned to my sister has a number issued to him by the Department of Transportation. Thanks; I’ll share this with my sister to help her hire a service that will help with her big move.

  9. Rosie Beckett says:

    I am moving in a few months and it is pretty stressful to plan and prepare for the move, so I am thinking about hiring a moving company to help me through the process! Thank you for sharing the advice that when looking for a moving company you should get quotes from several different companies. This seems like it would be a great way for me to compare the prices and services of different companies and I can make sure that their service package provides what I need while fitting in my budget.

  10. Jessieallen39 says:

    Awesome post! Thanks for sharing this useful information. This really help me in choosing a reliable moving company. I appreciate your work, keep it up.

  11. Ridley says:

    It’s good to know more about choosing a moving service. I like how you said that we need to check other customers’ feedback and reviews. Seeing that would give me peace of mind when hiring someone, especially if they have a lot of positive reviews. We’re moving next year, so I’ll remember this.

  12. Silas Knight says:

    I love your advice for choosing a moving service. My wife, son and I are getting read to move for the first time, and I now we’ll want some professional help. I’ll remember what you said and get some estimates and quotes from each potential company. That will be good.

  13. Robert Laurent says:

    Choosing the reliable and good movers company is good for the work done easily as many companies do not provide the top most services for sort that type of issue you should always choose the reliable company which have the good reputation in the market and which stands in their words on without changing it on the last movement.

  14. Loai Jaouni says:

    Thank you for the link to 4 Seasons Moving, they are actually great!!

  15. Taylor Bishop says:

    Thanks for this advice for finding a moving company. It’s good to know that you should try to find a local company. This seems lie a good way to make sure the move will go quickly because the movers can arrive in a timely manner.

  16. Ridley says:

    It’s great to know more about choosing a moving service. I love how you said that it’s important to find a few companies and get estimates to compare. Having options is always good, even when moving. That’s probably why it’s smart to look for companies a few months in advance.

  17. James says:

    While selecting a moving company make sure that you select a moving company that is licensed and insured, secondly you must consider the reputation of the company and not just the price. Lastly, select the moving company company that offers complete solution such as asset management services, and guides the clients throughout the moving process which could be an extremely exhaustive process.

  18. Taylor Bishop says:

    Thanks for this advice for getting a moving company. It’s good to know that you can get estimates from moving companies as to how much it’ll cost. It sounds important to discuss the move in detail with them if it can help them make an accurate quote.

  19. henry says:

    The presence of the transport company own or leased warehouse indicates its reliability. Also pay attention to the list of additional services provided. This may be cargo insurance, its equipment and packaging, automatic notification of its movement, the possibility of forming a groupage cargo when sending a small consignment of goods, etc.

  20. Robert Laurent says:

    Choosing the reliable moving company is not so tough just you have to do is some research work which means you have to look out for company which serves you better in terms of service and can save your time as it is the specialty of professional movers.

  21. east says:

    I like the tip that you gave to choose a moving company that is credible. My wife and I have been talking about finding a moving service if we choose to move this fall, and it would be important for us to know that we can find one that we can trust in. If we choose to move, I will look for a moving service that is credible.

  22. east says:

    I like the tip that you gave to choose a moving service that will provide a quote before you hire them. My wife and I have been talking about finding a moving service, and it would be important for us to know that we can find one that we can afford. If we decide to find a moving service, I will be sure to look for a quote beforehand.

  23. east says:

    I like the tip that you gave to choose a moving service that will provide a cost estimate. My wife and I have been talking about finding a moving service to help us if we do move, and it would be important for us to know that we could find one who we would be able to afford their services. If we decide to find a moving service, I will be sure to look for one that will provide a price quote, so I could make sure that it will fit our budget.

  24. east says:

    I like the tip that you gave to choose a moving service that will provide a price quote for you. My wife and I have been talking about finding a moving service to help us if we were to move in with my parents, and it would be important for us to know that we could find one who we could afford before we hire them. If we decide to move, I will be sure to look for a moving service who will provide a price quote, so we can be confident in our ability to afford their services.

  25. David says:

    The first thing that a company must have is the presence of not only telephone numbers, but also the address of the office where the contract for the delivery of your cargo will be signed. There should also be an indication of the name of the company with its organizational and legal form.
    It would not be superfluous to have a website for the company, because at present the Internet resource is at least not a big one, but a guarantee that the company really exists for some time on the market.

  26. Jeff Wilcox says:

    I like the tip that you have to choose a moving service that will provide a price quote before you hire them. My wife and I have been talking about moving this summer, and we would need help with moving our belongings. If we do, I will be sure to look for one that will provide a price quote before we hire them.

  27. Jeff Wilcox says:

    I like the tip that you gave to choose a moving service that will offer a price quote before you hire them. My wife and I have been talking about finding a moving service to help us if we are able to find a new home this fall, and it would be important for us to know that we could find one that will fit in with our budget. If we decide to get help with finding a moving service, I will be sure to get a price quote beforehand.

  28. Jeff Wilcox says:

    I like the tip that you gave to get a quote from a moving service prior to hiring them. My wife and I have been talking about moving. If we do, I will be sure to look for a moving service that will provide a price quote before we hire them.

  29. Alfred says:

    Thanks for the information!

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