Dedicated Van Lines Review

Written By Thomas Curry | Updated: Oct 21, 2021

Dedicated Van Lines Review

Bottom line: Dedicated Van Lines is one of the companies that have split agencies in the industry, providing direct moving services in some states and acting as a broker in places they don’t have a physical presence. For people in need of a moving company, we suggest you consider Dedicated Van Lines’ moving services. They have options for long-distance, cross-country, and corporate moving for just about anyone. 

This is to say that no matter where in the country you are right now or where you are planning to relocate to, Dedicated Van Lines can serve your location and relocate you fast and conveniently.

Dedicated Van Lines started in 1992 to providing the most quality packing and moving services in the moving business. It provides a variety of moving services, including local, long-distance, commercial, cross-country moving and storage, crating, and packing services.

With many competitors in the business, Dedicated Van Lines works to be unique in the moving business by providing excellent customer service together with consistent, highly-reviewed moving and storage services.

With more than 265 workers working with the company and a wide range of partners, Dedicated Van Lines provides services in all 50 states in the country for both local and long-distance relocation.

Whether you are moving to a nearby street, across the state, or to another state, Dedicated Van Lines is reliable to get the moving job done properly.

Pros

  • Services all 50 states
  • Can be expensive
  • Offers binding not to exceed pricing
  • Requires contact for moving quote
  • Offers full-service packing & moving
  • Excellent customer support
  • A+ (BBB) Rating

Cons

  • Careful with shipment
  • Local & Long-Distance Moves

Moving Services Available With Dedicated Van Lines

Dedicated Van Lines is a freight broker and direct mover located in Virginia and established in 1992, offering services all across the nation. Moves are done with either their straight moving truck that measures about 32-ft or their tractor-trailer models for larger relocation.

They do not promote labor-only services, such as for clients who only require labor to load their rental moving truck, and so on.

Below are various moving services offered by Dedicated Van Lines:

1. Local Moving Services

Local and intrastate moves depend on the number of time required as well as the required labor to complete the moving project. Travel time is often at an average of $100/hour, including tolls, fuel, and surcharges. Items are moved on a pre-assigned moving truck that doesn’t contain belongings from other clients.

2. Long-Distance Moving Services

Unlike local moves, cross country and interstate moves are charged by the number of items being moved. All long-distance moves are handled by a professional employee.

3. Vehicle Transport Services

You can also get auto transport services to any part of the nation, and the options are given to the customer by a transport coordinator. Some vehicles like golf carts, motorcycles, and ATVs are secured with the use of brace bars.

Dedicated Van Lines offers both terminals to terminal and door to door services. The latter service is sometimes restricted by the local laws of the destination place, like those with large vehicle-carrier type shipping vehicles on house streets.

4. Full Professional Packing Services

These services require a team of professional movers arriving on the site and dissembling and packing the entire belongings to be moved. Specialty packaging is often aimed at protecting property like shrink wrapping, mattress covers, wardrobe containers, and so on.

This service often includes unloading all belongings at the destination and may include removing all belongings from the packaging (unpacking).

5. Commercial Moving Services

Any size of organizations that are moving their location should consider Dedicated Van Lines. This includes disassembly and reassembly of office furniture and optional storage service.

6. Storage Services

The company prides itself on offering individual and commercial customers rental storage units every month. They use wooden vaults for storage that only designated company personnel can access with an installed security system.

Another option for storing temperature-sensitive items in climate-controlled storage is to protect them against heat, cold, or humidity levels.

The company’s location is not directly based on the physical address of storage facilities or pricing.

Locations Serviced by Dedicated Van Lines

Dedicated Van Lines is a full-service relocation company that focuses on local and long-distance moves.

Alongside their standard moving services, they also offer commercial moves for businesses and companies. No matter the moving time you choose and location, there will be no changes to the quality of care and service you will get on packing, unpacking, and many more.

Since the company acts as a mover and a broker, many people want to know in advance who they will be dealing with in their respective locations.

Dedicated Van Lines is available in 29 states, with other remaining states supported by their accredited partner companies.

Your current location and moving destination will determine who exactly will perform the move.

The states below are the ones directly serviced by Dedicated Van Lines:

  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Massachusetts
  • Michigan
  • Mississippi
  • Missouri
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Oregon
  • South Carolina
  • Tennessee
  • Texas
  • Virginia
  • Washington DC

Dedicated Van Lines Moving Rates & Charges – Pricing

Finding out how much your move will cost you is very great, and it is also important to obtain an accurate quote.

Due to the number of variables involved in each move, Dedicated Van Lines doesn’t offer generalized moving quotes and instead requires every customer to contact them.

Moving quotes can be provided either on the phone or in person, as required by the customers, and they are both better.

Thus, if you are moving a huge home, like a 4 or more bedroom home size, the moving company recommends that you obtain an in-home moving quote as it may end up as the more accurate quoting option.

Considering the pricing options, there are two systems available.

  • The first is a price model determined by item, where the number of belongings and sizes are considered to figure out the overall cost.
  • The other option is based on weight, where the overall weight of all the belongings determines the price.

The best option for you will be determined by Dedicated Van Lines during your quoting process, even though you are free to choose your preferred option.

Although we cannot give actual prices, many online reviews reference the overall cost of the move.

Below are some examples, indicating the state they are currently and their destination state.

FROM TO COST
Connecticut Georgia $6,500
Kentucky California $6,500
California Delaware $5,500
California Colorado $7,000
New Jersey Florida $6,000
South Carolina Oklahoma $6,900
Colorado Georgia $7,900
Massachusetts Illinois $8,500
Florida Texas $14,124
Colorado Texas $9,500
Georgia Florida $4,200

Note: Don’t forget that these are general prices, and the only location is the factor listed here. There are no details on the size of the move, the number of bedrooms in each home, the exact location in each state, and if they used any additional moving services. 

The chart above shows interstate long-distance moves, but there are also certain general prices from people who moved locally. Some of the cases below were inside the same city, while the rest are from one part of the state to the other.

One different thing about moving locally is that pricing is a little different.

Long-distance moving prices are set depending on the quantity and weight of shipments being moved, but the local moving price is solely based on the time taken to complete the move.

Most moving companies charge round-trip travel time, which implies that you begin to pay immediately they leave their office and will continue to charge until they are back to their facility.

Dedicated Van Lines takes another approach and only charges customers from their current location to their destination. They don’t include anything beyond your moving bill.

They charge $200 per hour as a flat rate for local moves and it includes the costs for fuel, tolls, taxes, and surcharges. The lowest charge for local moves is $1,600, and it includes 2 movers, one moving truck, five hours of labor, and one hour of travel time.

Pros and Cons of Dedicated Van Lines

Pros:

  • The company assigns a personal move coordinator to each moving project that coordinates and handles logistics as well as customer service.
  • Its dedicated price promise involves highly competitive rates and transparency.
  • It offers a flat-rate pricing program for certain services that will not go beyond the hourly rate quoted.
  • The company is ready for last-minute moves on an emergency notice.
  • It offers real-time support through phone or online chat from their site.

Cons: 

  • Is currently not offering direct international moving or vehicle shipping services.
  • The instant quote tool on the company’s website doesn’t give instant pricing and needs a phone call or email from a company representative.
  • Even though the company is listed as being available, it doesn’t show that Dedicated Van Lines handles much commercial relocation or much of any storage solution.

Some of the company’s positive reviews can be questioned.

Full Value Protection or Standard Released Valuation

A brief inspection is conducted on belongings before loading to discover any existing damage. If there is any damage to property while moving, $.60 per pound of the item is the standard coverage required and offered and is added free of charge.

For instance, if an item weighs 100 pounds is damaged, the owner will get $60 in reimbursement.

A customer is responsible for buying Full Value Protection and is based on $6.00 per pound; therefore, a similar 100-pound item that got damaged would have up to $600 in reimbursement. The company requires that its workers should be the one that loads all items that are covered (insured).

Dedicated Van Lines Moving Experience: Customer Review and Support

The number one thing that is unique about Dedicated Van Lines is the overwhelming customer reviews it has. It may be impossible to find a negative customer review about this company, and almost every customer who has used their moving service has rated them five stars for service.

Even though Dedicated Van Lines is not accredited with the Better Business Bureau, they sure have an A+ rating with the BBB, and even though there are not many reviews on the website, all of them are positive.

There have been no complaints filed against the company, and everyone is satisfied with their moving experience.

One thing you should know, however, is that in total the company doesn’t have many reviews, nor does the company have much information available. Unlike most moving companies that have numerous reviews, Dedicated Van Lines has just small at best.

Even on its website, there are just a total of six reviews available with 324 Google reviews.

All the available reviews are from 2019, with no older date, so while the review may not be as many as expected, make sure you receive up-to-date responses and not old or past experiences.

Regarding the customer service part, Dedicated Van Lines is great in this area, and they work together with customers to make sure each move completes smoothly and stress-free.

Dedicated Van Lines is easy to contact and can be reached via email or phone, including through online chat on the website. Those who like to know more about the company or asking questions regarding their next move can go online and connect with a support team member immediately.

When you have easy access to your moving company, you will have no cause to be worried, and Dedicated Van Lines ensure you will have answers to all your questions.

Below is the breakdown of the reviews gotten on the company:

Its headquarters is located in Virginia Beach and has a 4.9 rating of 5 on Google, judged by over 324 customer reviews. Most of the posts indicate a high level of satisfaction among customers, especially with the quality of the movers who usually moved items to multi-levelled homes.

Some customer complaints were centered on the late arrival time of the moving trucks and movers.

The rating of their location in Bynam, Mississippi, is 5 out of 5 on Google, judged by over 150 posts.

Customers continuously praised the company’s staff for their professionalism and friendliness. Feedback shows that the movers are often careful not to damage any of the customer’s items, especially fragile ones.

Dedicated Van Lines is currently accredited by the Better Business Bureau with a total rating of A+.

A few complaints are left on the site, and they involved delay in-state moving and some talked about the rudeness and unprofessional attitude of the organization. In each situation, a company representative comes in to resolve the issues.

Conclusion

In summary, Dedicated Van Lines is a leading moving company that truly cares about its customers and their household possessions. Even though many other companies have a lot of reviews about how damages were caused to people’s belongings during moves, all the reviews on Dedicated Van Lines were about how much care their belongings received and how their items all arrive in good shape.

From great workers to highly trained movers, working with this company during a move is very smooth. There is not yet any complaint about the company, meaning that you can be confident in their quality of service delivery.

Thomas Curry

Thomas has a degree in literature from Stanford University and a profession in Mass Communication. Thomas is a member of the Moving Feedback research team, an expert in writing educative articles to help readers make the right buying decisions. He is well versed in moving industry matters to give the best advice on moving needs.

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